Free pickup and delivery available. WhatsApp us, or visit our Oud Metha office for free friendly guidance today. # Privacy Policy
Benchmark Attestation Services (“Benchmark”, “we”, “us”) is a Dubai-based document attestation agency operating at onlineattestation.com. This policy explains what personal information we collect, why we use it, and your choices. It applies to website visitors and customers in the UAE and abroad.
# # Information We Collect
We collect only the information needed to quote, process, attest, translate, apostille, or deliver your documents. This may include your name, phone number, email, service request, document copies, delivery address, and payment reference. We do not collect Emirates ID, passport details, or financial account numbers unless a specific legal, embassy, attestation, or PRO requirement makes it necessary. We will tell you before requesting it.
# # How We Use Your Information
We use your information to provide quotes, check document requirements, process attestation, arrange pickup and delivery, send updates, issue invoices, and keep lawful transaction records. We never sell your data, share it for advertising, or use your documents for any purpose other than the service requested.
# # Document Handling and Security
Original documents are logged, stored securely in our Dubai office, and returned through tracked delivery to you or your authorised person. Digital copies are kept on access-controlled systems, protected during transfer, and retained only as long as needed for service completion and UAE record-keeping duties.
# # When We Share Data
We share only what is required with relevant authorities, embassies, notaries, ministries, couriers, payment processors, and tax/audit providers. These parties may use your data only for the purpose of completing the requested service or legal obligation.
# # Cookies and Analytics
Our website may use essential cookies and privacy-friendly analytics to improve the site and understand useful pages. We do not use advertising cookies or build behavioral visitor profiles. You can block or delete cookies in your browser.
# # Your Rights
You can ask us to confirm, correct, or delete digital copies of your personal data after service completion, where legally allowed. You may also withdraw consent for updates. Requests can be sent to [email protected]. We aim to respond within 30 working days.
# # International Transfers
Some services require documents or data to be sent outside the UAE, such as foreign apostille or embassy attestation. This is done only when required to complete the service you requested.
# # Changes to This Policy
We may update this policy when UAE regulations or our business process changes. The latest version will appear on this page with the updated date.
# # Contact Our Privacy Team
For privacy questions or data requests, contact:
[email protected]
+971 4 396 1284
# # Legal Note
This policy is written with reference to UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. It is for information only and is not legal advice.
