09/25/2026
Reviews like this mean more than I can say. Thank you for the incredibly kind words and for trusting Johanna and me to help you through such a difficult time.
It was truly a privilege to be there for you, and I’m so grateful you took the time to share your experience.
Here is their full review:
As the result of a vehicle crash, I suffered serious, life-changing injuries. Injuries that will forever change the quality of my life, and very likely, have shaved a few years off the end of it.
I don't know how anyone can navigate the gauntlet involved when dealing with insurance companies and medical providers without the assistance of an attorney. That goes for any injury, not to mention serious injuries or worse. Without hesitation, I chose the law firm of Levin Papantonio.
This choice was a no-brainer. They have the resources and experience you will need. They are local and care about you and our community by constantly giving back and educating us about legal matters and case law. This is important to me.
I would like to give a very special thank you to my attorney, Rachael Gilmer, and her assistant, Johanna Kanen. They are second to none and will forever have my gratitude.
Not only does Ms. Gilmer have intimate knowledge of the current laws/regulations and procedures governing insurance companies and health providers. She is extremely professional. Not an "I know it all" condescending type attitude. But in an extremely knowledgeable, down-to-earth kind of way. She cares about you. You are not "just another client". She has a genuine care and interest in you as a person.
I was in an extreme amount of pain, especially the first 4 months, and to say things weren't going smoothly on my end would be the understatement of the year. Ms. Gilmer and Ms. Kanen helped me with what I was personally going through. You simply don't get that from an attorney whom is only interested in the bottom line.
You don't really think about the substantial mental pressure you experience when you suffer a serious injury until it happens to you. The way you are treated, especially during this period of vulnerability, makes a BIG difference. Even though they most certainly did not have to, Rachel and Johanna were extremely patient and guided me through a very rough time in my life. Of which I am so appreciative.
An attorney/law firm only interested in you as just another cash cow on the assembly line doesn't show the level of care and empathy I received.
I can only generalize all the help I received from Ms. Gilmer and Ms. Kanen without writing a short story! There are no words that adequately describe my appreciation.
Thank you.
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Thank you again for your trust and for taking the time to share such thoughtful words. They truly mean so much to Johanna and me.