Innocent Driver

Call us before your insurer after a non-fault crash.

The hassle-free alternative when you're not to blame.

✅ No excess to pay
✅ Keep your no claims
✅ Quality, approved repairs
✅ Like-for-like replacement car
✅ Injury compensation

03/09/2026

🥁 And our August competition winner is… Corinne Thomas! 🎉

Congratulations Corinne! Your £100 voucher should already have winged its way over to you! We hope you enjoy spending it 🛍️💙

Thanks so much, as always, to everyone who entered - we had a brilliant response to this one!

And if you weren't lucky this time, keep your eyes peeled… our next competition will be coming very soon 👀

01/09/2026

There’s a LOT that goes on behind the scenes of a non-fault claim… 👀

Charlene explains what customers probably don’t realise about the work that goes into putting things right after an accident.

And ultimately, it comes down to one thing:

Why should you be penalised when it wasn’t your fault?

You don’t have to claim through your own insurer. There is a better way 😇🚙

28/08/2026

First off, nobody was hurt in the creation of this FAKE video crash! 😅

For obvious reasons, there's not a huge amount of video content showing crashes. And without staging them ourselves (our budget definitely doesn't stretch to that), we're limited to the same stock photos as everyone else in the space.

So, we've been experimenting with AI to see if we can do something a little different...

This one might be slightly more dramatic than I had in mind… but the message still stands.

After a non-fault crash, call us before your insurer 📞

It's the smarter way to claim 😇🚙

Happy Friday everyone! Have a great weekend and drive safely.

26/08/2026

🤯 Mind-blowing road-related trivia... (for some of us 😅)

Turns out, the different coloured cat's eyes actually mean something. Who knew?

⚪ White – separates the lanes
🔴 Red – marks the left edge of the carriageway
🟠 Amber – marks the central reservation
🟢 Green – marks slip roads and lay-bys
🟡 Fluorescent yellow/green – temporary changes, usually roadworks

Some of the Innocent Driver team knew this. Most of us absolutely did not.

Be honest, is your mind suitably blown? 😂

24/08/2026

Planning a road trip this weekend?

You might want to pack some patience, as the last summer bank holiday of the year is set to be the busiest on the roads in 11 years! 😮

Friday is expected to be particularly busy, so if you're heading off, give yourself plenty of time, check your car before you leave and take it easy on the roads.

And remember – if someone else's driving ruins your long weekend, you know who to call first 😇🚙

21/08/2026

On air with our brilliant Claims Director, Charlene Smith 🎥

Here she explains what the most challenging part of her job is – when, despite doing everything we can, a claim just isn’t straightforward and things aren't happening as quickly as we'd like.

But as Charlene says, we never give up 💙

And that probably tells you everything you need to know about how the Innocent Driver team looks after our customers. Call us first after a crash, we've got your back 😇🚙

19/08/2026

New starter alert 🚨🐶

Rex is visiting our Cheadle office for the first time today.

He’s had a tour, checked out the water facilities and secured himself a prime spot in the office.

Truth bomb: He’s not great on the phones – .

But the rest of the team are ready and waiting to help should you need us. Cause you’d be barking mad to call your insurer before us after a non-fault crash... 🐶😇🚙

18/08/2026

Great news to start the week! 🏆🥳

We’ve been shortlisted for a Customer Service Award!

Our submission was centred around our brilliant Claims Director, Charlene Smith – and we couldn’t think of anyone more deserving 💙

Charlene leads an amazing claims team who go above and beyond every day to look after our customers and take the stress out of non-fault claims.

So, if you’re ever involved in an accident that wasn’t your fault, remember you’ve got an award-nominated team ready to help 😇🚙

Fingers crossed for the win! 🤞🏆

17/08/2026

Wee comp reminder for you - our £100 voucher giveaway is still live! 🎉

If you haven’t entered yet, there’s still time. Head over to our competition post, follow the steps and you could be £100 better off come the end of the month 🤩

Didn’t quite realise how loud the office aquarium would be in the background 😂

No fish were harmed in the making of this post! 😅🐠

11/08/2026

Great customer outcomes are always a team effort 👏

Our latest Trustpilot review praises much-loved Innocent Driver claims handler Bex, while also commending Craig at Repair after both teams worked together to get the customer back on the road quickly and keep everything running smoothly throughout their claim.

Having a strong network of repair partners plays a huge part in the service we're able to deliver, so it's always great to see both teams recognised by the customer.

Thanks Martin, and thanks Craig for your superb work as always! 😇🚙

Address

Sauchiehall Street
Glasgow
G23EX

Telephone

+448003688928

Website

https://www.innocentdriver.com/

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