08/24/2026
A major win for policyholders in Massachusetts.
https://www.einpresswire.com/article/936017317/napia-applauds-massachusetts-for-protecting-policyholders-right-to-hire-a-public-insurance-adjuster
NAPIA is applauding the passage of Senate Bill 785, a new law protecting a policyholder’s right to hire and work with a public insurance adjuster after a property loss.
The law makes provisions that restrict that right unenforceable and strengthens consumer protections for property owners navigating the claims process.
Massachusetts is now only the third state in the nation to enact this type of protection.
We commend NAPIA, MAPIA, Senator Joan B. Lovely, the Massachusetts Legislature, and the Massachusetts Division of Insurance for helping advance policyholder choice and access to professional representation.