10/27/2026
You may hear from an insurance adjuster sooner than you expect.
One of the first things to understand is which insurance company is calling and who that adjuster represents.
An adjuster for the other driver’s insurance company may ask you questions about how the accident happened, your injuries, or your medical treatment. You may also be asked to provide a recorded statement or sign documents.
Before providing detailed information, make sure you understand what is being requested, why it is being requested, and who you are speaking with.
A few things to keep in mind:
• Get the adjuster’s name, company, and contact information.
• Ask for the claim number and keep it with your records.
• Keep copies of letters, emails, and other insurance correspondence.
• Read documents carefully before signing them.
• If you are unsure about a request, consider speaking with an attorney before responding.
You do not have to figure out every part of an injury claim on your own. If you have questions after an accident, our office is available to discuss your situation.