10/07/2026
Dear Residents,
We understand the previous notification was concerning for our residents, and we truly understand the impact a boil water notice can have on your daily routines. Our residents’ safety and well-being are always our priority, so we asked CE to provide some additional clarification about the notice and what residents can expect.
Per CE:
The repairs our WFSM team made today fixed a branch line connected to the east housing water distribution loop.
For the repair, they were able to isolate the branch line to minimize the number of facilities without water for the duration of that repair.
Once the repair was complete, the branch line was connected back to the entire east housing water loop. It is standard protocol to test the water after such connections to ensure no contamination occurred during the repair and following reconnection. Until that test is complete proving no contamination, a traditional safety measure is to implement a boil water notice.
Because the repaired branch line is now reconnected to the overall east housing loop, any contamination would impact the entire loop. Thus, the boil water notice is implemented for the entire loop regardless of whether serviced facilities were impacted by the outage or not.
Because the branch line was isolated during the repair, streets/residences not affected by the outage earlier today were not under a boil water notice during the repair. The boil water notice only goes into effect after the repaired line was reconnected to the rest of the loop.
This is a standard protocol to ensure the safety of our residents. As soon as we have the water tested to confirm no contamination, we will lift the boil water notice.
We understand that this impacts residents’ abilities to conduct daily activities such as cooking, bathing, etc. We ask for your patience as we encountered some unforeseen events today which delayed completion of the repair and the ability to test the water after completion. We’re working to ensure the water is tested ASAP in the morning and will update everyone at that time.
DFH Management
