Feefo

Feefo Hi. We’re Feefo. We help consumers and businesses make the right decisions. This means that you can trust Feefo.

For consumers, with Feefo you can be assured of reading the opinion of people that matter - genuine customers of specific companies. Genuine, because you are only invited to rate and review once you have made a purchase. For businesses Feefo is safe, secure and simple and, as it matches back to buyers, you can be 100% confident that the reviews you receive are from only genuine customers. Feefo strives to be the most trusted provider of Ratings and Reviews.

63% of consumers are now actively worried about fake reviews.That's not a niche concern – it's the majority of people tr...
28/05/2026

63% of consumers are now actively worried about fake reviews.

That's not a niche concern – it's the majority of people trying to make purchasing decisions they can feel confident about.

At Feefo, every review on our platform is linked to a verified purchase. It's been our rule since we launched in 2010, and it's the foundation of everything we call the Gold Standard.

We've set out what we believe that standard should mean, for businesses who want feedback they can act on, and for customers who deserve to read reviews they can trust.

Learn more: https://hubs.la/Q04h_Yh80

27/05/2026

100 reviews. One clear summary. Zero guesswork.

When customers can't quickly find what others think about a product, they leave. AI Summaries fixes that – distilling your review content into a single, clear paragraph that gives shoppers the confidence to buy.

It also does something most review features don't. We've built it to be LLM-friendly, so your brand stays visible as AI-powered search becomes the default way people discover products.

See it in action → https://hubs.la/Q04h_K9b0

Last chance to register 👉In a world where 46% of UK adults are on WhatsApp every single day, adding a conversational cha...
26/05/2026

Last chance to register 👉

In a world where 46% of UK adults are on WhatsApp every single day, adding a conversational channel is the ultimate way to extend your feedback strategy.

It’s not about changing how you work; it’s about meeting your customers exactly where they are.

Join our product team 3rd June | 11am BST for a 30-minute live session where we’ll show you how to utilise WhatsApp as a seamless extension of your current collection strategy to unlock faster replies and richer insights.

What we’ll explore:

✅ The 27% Boost: How layering WhatsApp onto your current strategy can significantly increase response rates.

✅Closing the Gap: Reaching your customers who are mobile-first and conversation-led.

✅ Seamless Integration: How to manage high-volume, high-quality feedback collection across multiple channels without losing the personal touch.

Don’t miss out on the final spots! https://hubs.la/Q04hSv3R0

22/05/2026

Big news! The Feefo Integration Hub is officially LIVE! 🚀

We know your business relies on a complex ecosystem of tools to keep things running smoothly. Our new Integration Hub is here to make sure your purchaser-verified feedback flows exactly where it needs to go.

Whether you're looking to personalise your marketing campaigns or give your support team better visibility, we’ve got you covered with over 600 platforms. 🤝

What’s in it for you?
✅ Real-time sentiment syncing.
✅ Instant scalability with pre-built templates.
✅ Smarter marketing based on how customers actually feel.

Explore the hub and start connecting your tech stack today: https://hubs.la/Q04hCGcq0

Your customers are on their phones, are you?The secret to increasing your review rates isn't changing what you do; it’s ...
11/05/2026

Your customers are on their phones, are you?

The secret to increasing your review rates isn't changing what you do; it’s extending your reach to where your customers already live. We’re showing you how to treat WhatsApp as the ultimate addition to your existing feedback strategy.

Join our 30-minute live session - where our product experts will cover:
🔹 Seamlessly adding WhatsApp to your feedback strategy.
🔹 Why in-app requests see significantly higher engagement.
🔹 Best practices for capturing in-the-moment reviews that drive sales.

🗓 Wednesday 3rd June | 11-11:30 AM (BST)
💻Free, live on Zoom

Secure your spot here: https://hubs.la/Q04g3qNF0

30/04/2026

Is your business ready for the AI search revolution?

The world of search is evolving! We’re moving into Generative Engine Optimisation (GEO). This means AI models are looking at more than just text, they’re using your videos and images to understand your brand and recommend you to customers.

With Feefo Social, you can easily showcase authentic video content and imagery that boosts your visibility and helps you stand out in AI-driven searches.

✅ Increase your rankings
✅ Build brand trust with UGC
✅ Stay ahead of the competition

Discover the power of Feefo Social and start leading the way in the new era of search: https://hubs.la/Q04d-Fny0

Mark your calendars! 🖊️ Due to the current Tube strikes, we’re pushing back our Women in Leadership panel to ensure ever...
22/04/2026

Mark your calendars! 🖊️

Due to the current Tube strikes, we’re pushing back our Women in Leadership panel to ensure everyone can join us safely and stress-free.

🗓️ New Date: Thursday, May 21st, 2026
⏰ Time: 6:00 PM - 8:00 PM

Expect the same high-impact evening:
✅Expert panel discussion on AI & leadership
✅Q&A session
✅Networking with senior product and tech leaders (over drinks and nibbles!)

We appreciate your flexibility and can’t wait to see you all there. If you haven't grabbed a spot yet, there’s still time to register: https://hubs.la/Q04d15Ty0

16/04/2026

You asked. We’re Answering!

We’re diving into how our new UGC tool, Feefo Social, strengthens retail brand's presence and builds deeper connections with your customers.

Hear from our Senior Product Manager, Ottilie Price, as she explores:

✅ Expectation vs. Reality: Why authentic UGC matters more than studio shoots.

✅Influencer Partnerships: How to identify potential brand partners who already love your products.

✅Capturing Purchase Intent: How to engage customers on-site when they are most ready to buy.

Eager to see how Feefo Social can support your brand?

Book a demo here: https://hubs.la/Q04cjTbh0

Have more burning questions for us? Drop them in the comments below! 👇

🎥 Watch On Demand: Trusted Data & AI Search VisibilityAI is already shaping how customers discover and choose brands.But...
16/04/2026

🎥 Watch On Demand: Trusted Data & AI Search Visibility

AI is already shaping how customers discover and choose brands.

But not every brand gets recommended. So what’s driving that?

In this on-demand session, we explore how AI evaluates trust signals like reviews, credibility and consistency, and what you can do to improve your visibility.

You’ll learn:
✅ How AI decides which brands to recommend
✅ Why verified feedback matters more than ever
✅ Practical ways to improve your presence in AI-driven search

With insights from Feefo, Similarweb and Wilmington plc

👉 Watch now: https://hubs.la/Q04cj5-K0

Your rating's dropped. But sentiment dropped weeks ago. Did you miss the warning signals?Product Sentiment by Feefo is o...
15/04/2026

Your rating's dropped. But sentiment dropped weeks ago. Did you miss the warning signals?

Product Sentiment by Feefo is our latest AI-powered "why" behind your star.

✅ Spot Trends Early: Catch exactly how specific product ranges and features are impacting your score before they impact your average rating.

✅ Take Strategic Action: Know exactly what to "Address Immediately" in your FAQs and highlight areas your customers are already loving.

✅ Refine your Roadmap: Build the products your customers want, backed by evidence-based data.

✅ Fuel High-Impact Marketing: Identify exactly what customers love and turn those positive topics into authentic campaigns.

Read more 👉 : https://hubs.la/Q04c7t510

Address

Feefo Barn Heath Farm, Heath Road E
Petersfield
GU314HT

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

020 3362 4209

Website

https://www.feefo.com/search-reviews

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