28/01/2026
Know Your Consumer Rights: Solar Installations in Zimbabwe
Recent incidents involving poorly installed solar systems are a reminder that solar power, while necessary, can be risky if corners are cut.
Before installing, check whether the supplier appears on ZERAโs informal register of solar providers. It is not a full licensing system, but it helps with traceability and accountability if problems arise. Link is here https://www.zera.co.zw/recommended-solar-companies/
Always insist on written agreements and proper warranties. Under the Consumer Protection Act, goods must be safe and fit for purpose, and services must be provided with reasonable care and skill. A refund is a consumer right unless it is expressly waived in writing. โNo refundโ or voetstoots clauses should therefore be treated with caution.
Solar is a smart choice. Informed consumers are safer consumers.