10/05/2022
Has your property been transferred over 3 months ago, and you’re still waiting for your City of Johannesburg (COJ) refund?
In this post I’ll explain why you may have not received your refund payment yet.
First of all let me introduce myself to you and share a bit about my background.
My name is Ryan and I worked for a conveyancing firm for over 20 years.
I dealt with numerous municipalities, the main one being COJ. Guess what I had to deal with mostly?
That’s right, clients not getting their refunds.
So why are you struggling to get your refund payment from COJ?
There are a few reasons…
👉 Reason #1 - Your account is not yet closed.
👉 Reason #2 - COJ has not received the refund documentation in order to process the refund.
👉 Reason #3 - COJ are waiting for additional documents to finalise the refund payment.
How do you find out what's going on?
You need to contact their call centre on +27113755555. Good luck getting through.
The best option is to attend a COJ walk-in-centre.
If you want to get your money refunded by COJ, but it sounds like too much of a mission, let me show you how I can help you.
Just send me your email address via DM, or pop it in the comment section. I'll email you a quick questionnaire to be completed.
I'll then do a free enquiry on your behalf to find out why the refund has not been paid out, and what's required to finalise the refund payment.
Once I've made the enquiry, I'll send you feedback via email.
✔️ You won’t have to deal with the COJ at all.
✔️ It'll save you time and the hassle.
✔️ Get your money refunded quickly.
I have many years experience dealing with refunds, especially at COJ, and know how to get the account finalised and the refund paid out.
P.S. If you are in the process of selling your property, and will require assistance in the future, please also feel free send a message.
