10/12/2021
Labour Dispute Resolution
Internally if an employee is unhappy about something at the work place it must be taken up with the management first. If there is a grievance procedure this must be followed. Generally workers will be assisted by their trade union representatives during this process.
There are also work place forums that may be set up in a work place, which is a group of workers who are elected by their co-workers to represent their interest. Employers are obliged to discuss any issue with the forum before coming to a decision.
The CCMA is a statutory body that deals with labour issues and exists separately from the Department of Labour. Parties can reconcile, mediate or conciliate their issues amongst others at the CCMA .
Although it is at no cost the CCMA may charge fees on disputes where a collective agreement is not properly followed or functional, or if somebody deliberately obstructs the dispute resolution process.
It can decide on matters that fall under the Labour Relations Act and the Employment Equity Act. Amongst the issues it can deal with are issues about trade union activities, dismissals, unfair labour practice, unfair conduct regarding promotion, demotion, training benefit and or unfair discriminations.
In certain circumstances certain disputes may not be limited to the above Acts. The CCMA website is an extremely helpful tool and sets out the procedure and timelines one should follow in referring a matters to the CCMA. We advise public members who wish to pursue a matter without an attorney involved to visit the site and familiarize yourself with the content before you proceed with a matter.
Finally the Labour Court was established to deal with labour-related matters and has the status of the High Court. The Labour Appeal court can hear an appeal from the Labour Court.