04/05/2021
Misrepresentation of qualifications
Over the years, there have been various media reports on high-profile employees who misrepresent qualifications to their employers.
Our Courts seriously frown upon gross dishonesty regarding CV misrepresentation. The body of case law is consistent that this misconduct is serious to warrant dismissal as it renders employment intolerable.
In SA Post Office Ltd v Commission for Conciliation, Mediation & Arbitration & others (2011) 32 ILJ 2442 (LAC), the employee had misrepresented that she had a driver’s licence in her application for employment and was dismissed for dishonesty. A CCMA commissioner found her dismissal substantively unfair and reinstated her, with the award having been upheld on review by the Labour Court. But the LAC reversed this court on appeal, with Waglay DJP (as he then was) finding the award unreasonable, inter alia, on this basis at para 34.
“ To place an employee who was guilty of dishonesty back in her position where honesty and integrity are paramount to the ex*****on of duties, is to my mind grossly unreasonable, but more importantly, it cannot be right to reinstate or re-employ a person in a position that was secured by the making of false statements.”
In Department of Home Affairs & another v Ndlovu & others (2014) 35 ILJ 3340 (LAC), the employee had misrepresented in his CV that he had a degree in technology marketing and was dismissed for dishonesty. A bargaining council commissioner upheld the dismissal, with the award having been set aside on review by this court. But the LAC reversed this court on appeal, and restored the commissioner’s award. Dlodlo AJA held:
“The fact that the misrepresentation in the CV might very well not have induced the first respondent's appointment to the post most certainly does not detract from the fact of the first respondent's initial dishonesty. The dishonesty as contained in the CV is ultimately what underpins the substantive fairness of the first respondent's dismissal. Why did the first respondent put in his CV that which is untrue? He knew how to describe the MBA degree which was then unfinished. He could have described the bachelor of technology marketing degree similarly if he found it necessary to mention it at all in his CV.”
In G4S Secure Solutions (SA) (Pty) Ltd v Ruggiero NO & others (2017) 38 ILJ 881 (LAC), the employee failed to disclose a criminal conviction in his application for employment as a security guard and was dismissed for dishonesty (14 years later). A CCMA commissioner found the dismissal substantively unfair and awarded the employee compensation, with the award having been upheld on review by this court. But, again, the LAC reversed this court on appeal and set aside the award, with Savage AJA finding:
“[30] … The false misrepresentation made by the third respondent was blatantly dishonest in circumstances in which the appellant is entitled as an operational imperative to rely on honesty and full disclosure by its potential employees. It induced employment and when discovered was met with an absence of remorse on the part of the third respondent. The fact that a 10 lengthy period had elapsed since the misrepresentation, during which time the third respondent had rendered long service without disciplinary infraction, while a relevant consideration, does not compel a different result. This is so in that the fact that dishonesty has been concealed for an extended period does not in itself negate the seriousness of the misconduct or justify its different treatment. To find differently would send the wrong message.” ..
In conclusion, it is worth noting that any person found to have misrepresented their qualifications or lying about their educational background could be liable for a fine or imprisonment for up to five (5) years.