12/13/2025
RESULTS MATTER!!! I have not been doing many of these post COVID. That does not reflect a lack of results, but a need to focus on other things.
At times, the results that fail to meet the "eye-popping" test bring the greatest satisfaction. This client tripped over an uneven sidewalk at a plaza, breaking the tip of the small finger on the left, non-dominant hand. Initially, the client was not going to make a claim, but the client's friend (and a former client of mine) advised that she give me a call. After going to view the site, I determined she had a valid claim.
When treatment completed, the physician provided a small disability rating to the non-dominant left hand. I sent a settlement proposal to the adjuster. The adjuster, with a dismissive demeanor and arrogance that get me going, talked about pre-existing injury to the same finger, questionable liability, no affect on client's life. I listened, taking notes to allow me to counter her arguments in the next conversatison. She offered $8k, saying she had a little room to move, but there was no way this case was worth$20k, or even high teens. She established my mission and goal. Get this into the high twenties, low thirties.
I called the client, who was ecstatic about the $8k, believing she would get no compensation. I told her to sit tight, because I would get more. I countered at $40k, the adjuster moved to $11k, then $15k. I eventually went to $32k. She stated she would meet me in the mid point between my last demand, and her last offer. She would pay $25,000 on this case she said was not worth the high teens. This offer, she stated, represented her last and best. I told her I needed $30k to get it done. After days of consistent negotiating, I got radio silence. No response to phone calls or emails. Time to exercise patience, and leave it to her to reach out. eventually, after a 2.5 week break, she called to tell she had $27,500.00. After conferring with my client, who would have taken the $11k offer, I accepted the offer in the high $20k range that the adjuster did not believe the case was worth...or something.
Having referrals from former clients, then exceeding the wildest expectations of the referred client makes my day, and the client's. My goal is to exceed expectations, and get more than other attorneys will get on the same case. Each case is different, of course, and results can vary. That having been said, when you or a loved one suffers injury as a result of another's negligence, who do you want in your corner? Call (860) 246-0191 for your free case evaluation.