Intake Conversion Experts

Intake Conversion Experts We are industry-leading experts focused on one thing: Retention. Period. Gary P. Falkowitz, Esq. Matt Kelley has over 20 years of legal technology experience.

Intake Conversion Experts, LLC (ICE) is the collaboration of the best intake minds in the marketplace. Having worked together on various projects with numerous clients, the founders of ICE have brought a service to the legal marketplace which focuses on increasing your retention percentage. brings years of legal experience as Managing Attorney at one of the nation’s largest personal injury law fir

ms. He is also the Principal Consultant at Maximum Intake Consulting where he works with dozens of law firms throughout the country to improve upon their intake practices with an eye towards improving their conversion percentage. Chris O’Brien brings 15 years of plaintiff law firm business process experience. For the past 5 years, his sole focus has been on identifying and implementing intake best practices through his company’s software, Captorra. Captorra is the industry’s most prominent case intake and lead conversion software. He has been a change agent at every stop of his career. Implementing new processes and designing software to help accomplish the objectives of his clients has always been his focus. Denny Newberry has been in sales and marketing leadership for over the past 10 years. This experience has provided him the opportunity to learn the best the intake practices for our clients. We believe that intake is the sales arm of your firm. And it must be a priority of yours to ensure a maximum return on investment.

09/06/2022

Check out this latest episode of The Game Changing Attorney Podcast to hear Gary Falkowitz discuss how important your legal intake process is!

Check out the new branding from our friends at Martindale-Avvo!
09/01/2022

Check out the new branding from our friends at Martindale-Avvo!

We're getting started on a brand refresh, which will give Martindale-Avvo a cool, new look that aligns with our company's values and goals.

The first step is a new logo, which we're excited to share with you (below & see our profile pic!). The symbolism of growth and trust — two values our attorneys can expect — is reflected in the blending of the letter M into the letter A.

We'll be unrolling more updates soon, so stay tuned!

Want to know more about the Camp Lejeune Justice Act of 2022? ICE's Gary Falkowitz explains the pending legislation, and...
07/14/2022

Want to know more about the Camp Lejeune Justice Act of 2022? ICE's Gary Falkowitz explains the pending legislation, and how Mass Tort legal firms can prepare for an influx of new clients.

The Camp Lejeune Justice Act of 2022 will allow individuals affected by the contaminated water to file a lawsuit for illnesses and injuries sustained.

10/13/2021

Gary Falkowitz discussing intake and the importance of recording and monitoring calls.

Mass Torts Made Perfect starts tomorrow. Gary Falkowitz will be speaking and Keith Newstrom will be at the booth/network...
10/11/2021

Mass Torts Made Perfect starts tomorrow.

Gary Falkowitz will be speaking and Keith Newstrom will be at the booth/networking to help with any intake and retention questions.

Have a great week!

09/29/2021

Gary Falkowitz discussing intake at 2021 PILMMA Super Summit

09/08/2021

Do you have someone answering your calls 24/7? If not, you're losing cases to your competition.

Have you heard?
07/17/2021

Have you heard?

Johnson & Johnson says internal testing showed some sunscreen samples contained low levels of benzene, which causes cancer with long-term exposure.

06/29/2021

Johnson & Johnson Will Pay New York $230 Million and Stop Selling Opioids

Johnson & Johnson has agreed to a $230 million settlement with New York state that bars the company from promoting opioids.

Gary Falkowitz and Seth Price discussing intake at The National Trial Lawyers Summit. Seth J. Price
05/04/2021

Gary Falkowitz and Seth Price discussing intake at The National Trial Lawyers Summit. Seth J. Price

05/03/2021

The experience, technologically innovative techniques, and superior customer service skills of the Intake Conversion Experts allow us to improve the profitability of your firm. Our intake experts are available 24 hours a day, 7 days a week, and 365 days per year. Learn more at

While legal assistants, paralegals, and junior associates are all a necessity, it is your intake department that plays the most pivotal role in securing you quality clients and leads. We can take your law firm's mass tort client retention to the next level.

03/31/2021

Lead follow-up is a science we have mastered here at Intake Conversion Experts (ICE). Our team members are specifically trained to identify quality leads and deliver the unparalleled customer service to secure them for your firm. Learn more at

The legal marketplace is extremely competitive. You deserve to have an edge over your peers. We can help to deliver the client leads you need to continue growing your practice. Do NOT waste another minute or dollar with other legal call service providers.

Address

1025 Old Country Road
Westbury, NY
11590

Telephone

+18559484423

Website

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