05/06/2026
Public Safety AI is not the future — it is already here.
After 21 years in NYPD operations and 911 command, I’ve seen firsthand how much technology impacts response, investigations, evidence, and accountability.
Platforms like NiCE, Motorola, Genetec, Axon, CCMIS, Coreforce, Reveal, and Lenslock are changing how agencies manage:
🚔 CAD workflows🎥 Digital evidence📡 Radio communications📞 911 call recordings🏛️ Jail intake🔎 Investigations🧾 Records and reporting
Now AI is adding another layer.
AI-powered search, transcription, redaction, translation, cross-case analytics, and automated reporting can reduce workload, improve speed, and help agencies connect critical information faster.
But the key is this:
Public Safety AI must support the people doing the work — not replace their judgment.
The best systems will be the ones that improve response time, strengthen investigations, protect chain of custody, increase transparency, and make officers, dispatchers, investigators, and command staff more efficient.
This is where public safety is headed.
And this is why training matters.
We need leaders, agencies, and frontline personnel who understand both the technology and the operational reality behind it.
That is the mission behind SheerForce AI Solutions: helping people understand AI, automation, and technology in real-world public safety and business operations.
Public Safety AI is here.
Now we have to make sure it is used wisely.
https://www.axon.com/solutions/axon-911
Axon 911 is a modern platform for emergency communications, combining cloud-native infrastructure and assistive AI to support the people at the center of...