12/14/2024
"I had my roof repaired by one of those neighborhood guys who can do a little of everything. He gave me a 10-year labor warranty on the roof and said if any damages occurred after his fix, I could get the parts, and he'd repair it at no cost. Great!
Well, one fall season, we had a terrible rainstorm โ๏ธ. I heard water pouring INTO my kitchen from the ceiling - it was bad! I called and told him about the issue, and he came by to check it out. Turned out I needed shingles, so I went out and bought what he said I needed and let him know the shingles were in the garage. His reply was that if I wanted he and his son to go back up on the roof, it would be another $300!
Of course, I was confused since that's not what we discussed. I even reminded him of what his contract said. He said he knew, but he wanted $300 to make it worth his time. โฐ๏ธ
I had a leaking roof I needed fixed, and under any other circumstance, I'd have just paid him the $300 (easier and likely cheaper than hiring someone else cold). BUT, I called my Provider Firm, sent in the contract for them to review, and a lawyer got back the same day and said he'd mail the guy and his son a letter. ๐๐ก
I received a copy of that letter by mail the following Thursday, I'm guessing the same day the handyman got it. On Sunday morning, I was getting ready for church and heard banging on my roof. It was him! Lol!๐ He didn't say hi or bye. He just repaired the roof ... without $300!
My big brother (my provider law firm) to the rescue!"
- C. Thomas, IN