10/16/2026
Opening a direct pay practice? Your membership agreement is one of the first things you should build, and one of the last things you should copy.
It's tempting to grab a standard service contract, swap in your practice name, and call it done. But a direct pay membership agreement isn't a standard service contract. It sets up an ongoing relationship with your patients, and the wrong format can leave real gaps in your practice.
Building one from scratch starts with a few basic questions. What exactly does a membership include? How long does it run, and what does it cost? What happens if a patient wants a refund? How does someone cancel cleanly?
Each answer is a business decision and a legal one at the same time. Get them right, and your agreement backs up everything you promise on your website. Leave them vague, and the promises that bring patients in can become the problems that cost you later.
The good news is that you don't have to give up the practice you pictured to get this right. You just need an agreement built around how you actually plan to run it.
Watch the full episode to hear what goes into a direct pay membership agreement built from scratch: https://hubs.ly/Q04B55WL0