03/05/2026
No investigator enters a case as a blank slate.
Experience, prior cases, even the way a complaint is framed at intake — all of it can quietly shape conclusions before a single interview takes place.
In workplace investigations, that's a problem.
In her latest article for VM Mastered, Kristin Allen tackles one of the most overlooked challenges in investigative practice: assessing credibility without bias. She breaks down:
→ How confirmation bias takes hold — and why it's not a moral failing
→ Why demeanor-based credibility assessments are less reliable than we think
→ Practical steps to ground findings in evidence, not instinct
"The goal is not to eliminate bias entirely — but to manage it thoughtfully so credibility assessments are rooted in evidence rather than instinct."
A must-read for HR professionals, investigators, and employment counsel.
Read the full article here: https://buff.ly/6VV4ew9
