03/20/2019
Marketing in the modern world is brutal: Google recently deleted my Google business listing for our primary location (3950 Pierce Street, Suite J, Riverside, CA 92505). I have been practicing law on Pierce street for about a decade. It was probably down for a few weeks before I noticed. I still don't know why it was removed. I have been struggling to reach the right Google "support" people (for weeks) to get it reinstated and to demonstrate that we are, in fact, a brick & mortar business. The listing has now been reinstated, but without my hard-earned, 30-40 positive reviews.
I am fighting to get all of my 5-star reviews to reappear. This is a HUGE DEAL for my office and is harming me every day. Social proof is what let's potential clients know that we can be trusted and that we will get the job done right. People rely on those reviews and, as I mentioned, they weren't earned quickly or easily.
As much as I would love for former clients and fans to leave a few new reviews now, it is hard to understate the value of the lost, AGED reviews which indicate how long we've been doing this and how positive our track record has been. If anyone can help or has some insights, please share. Google us. We now appear like a brand new business with Zero Reviews and, to make matters worse, don't have much of a ranking in local search results.