05/04/2026
It is our continued privilege and honor to represent you, to help you through difficult times, and to be your advocate. No matter what you’re going through, we will help you. And we will treat you the way you want to be treated.
You are a grandmother who raised not only your children but your children’s children. You gave your all in every way, never once complaining to anyone about anything. Your granddaughter is that first grade teacher we heard about the other day, the one with a really big heart who shaved her head so that her student, a precious little girl, would not feel alone. You hold dear all that is important in life.
We promise to greet you with a smile and to treat you kindly, just the way you treat others.
You are a veteran who proudly wears that Vietnam Veteran hat. You were drafted into a questionable war but willingly served, giving two years of your life to the vagaries of that war. You came home less respected than what you deserved, wounded in body and spirit. Twenty years after you returned home and first heard the belated words, “thank you for your service,” you simply replied, “thank you for your support.” You are an American hero because you were willing to give whatever our country asked of you.
We promise to greet you with a smile and a handshake and treat you with dignity.
You are a young adult with special needs. You are different in looks, different in speech, and different in everyday functioning. You were born a special child of God, but you lack what it takes to make it on your own. You need a special teacher and special teaching to learn even the most basic things. You are as honest as the day is long and if we will open our hearts and minds and truly listen, you will become our teacher.
We promise to greet you with a smile and a handshake and treat you with loving-kindness.
You are an 83 year old widower, alone and grieving after the death of your wife. You are now, for the first time in over 60 years, trying to make it on your own, without your wife’s help and companionship. You look for her during the day but she is not there. You are worried about what is and what might be and whether you can make it alone.
We promise to greet you with a smile and a handshake and treat you with a helpful spirit.
You are a financially destitute couple. You have no ability to pay your debts. You blame yourselves even though you are not at fault. You want to do what you cannot do, but you are reluctant to do what you have no choice but to do. You are confused and befuddled and humbled by your circumstances. But you are good, hard-working, law-abiding folks.
We promise to greet you with a smile and a handshake and show you empathy.
You are a young mother of two boys. You will soon be divorced, your high hopes for your family having been dashed by a young man who gave up or who never committed in the first place. Your future is uncertain, your finances are in shambles, and your youthful enthusiasm is lost in the chaos of your husband’s selfish desires. You are on the verge of bitterness, a place you have never been and a place you prayed you would never be. If you can only see into the future, you will see herself raising two good, well-rounded, God-fearing boys who grow up to be great fathers.
We promise to greet you with a smile and a handshake and gently talk with you about hope.
You are gravely ill. Those who meet you immediately sense your quiet courage and gentle spirit, born of steady perseverance and abiding faith. You have faced difficulties since you were a little boy. But you would never know it by the way you carry yourself, by the way you talk, and by the life you have lived. Even though you struggle to rise from the chair, you remain a pillar of the community, a man who has devoted your life in selfless service to others.
We promise to greet you with a smile and a handshake and show you the respect you have earned.
You are part of the greatest generation. You grew up in the Great Depression and then went off to fight in World War II, not for fame or recognition but because it was the right thing to do. You are the humblest among us. We owe you, and others in your generation, far more than we will ever comprehend. You have lived an uncomplicated life, always putting first things first - God before country, country before family, and family before self. Your life is one of quiet servanthood, characterized by love and devotion. Your only son just died.
We promise to greet you with a smile and a handshake and let you know that we are honored to be in your presence.
You are a troubled young woman - troubled by your upbringing, troubled by your past relationships, and now troubled by your drug addiction. You are facing a prison sentence and feel a sense of hopelessness and despair.
We promise to greet you with a smile and a handshake and to let you know that hope is never out of reach.
