06/23/2026
What if the most important workplace decisions you make have to be made without complete certainty?
In "Why Workplace Investigations Are Exercises in Judgment, Not Certainty," published in HR Executive, OIG Partner and Attorney Investigator Danielle Drossel explores a reality that experienced investigators know well: investigations rarely produce absolute certainty.
As Danielle writes, "the goal of an investigation is not certainty. It is enough information to make a reasonable, informed decision."
Instead of seeking certainty, most workplace matters require investigators and decision-makers to evaluate competing accounts, assess credibility, weigh evidence, and exercise sound judgment.
The piece comes at a time when organizations face growing expectations around accountability, transparency, and defensible decision-making. For leaders, HR professionals, and attorneys, the question is often not whether every fact can be known with complete confidence, but whether they have gathered enough reliable information to act fairly, consistently, and responsibly.
With OIG, Danielle conducts workplace investigations and trainings for organizations nationwide. A former public sector defense attorney and frequent speaker on credibility assessments, retaliation, workplace culture, and AI in investigations, she helps organizations navigate difficult workplace issues with fairness, rigor, and practical judgment.
Read the article here: https://oiglaw.com/publication/why-workplace-investigations-are-exercises-in-judgment-not-certainty/