06/06/2026
A medical aesthetics clinic came to us facing a $225,000 demand after a patient claimed injuries from a procedure.
Rather than rushing to settlement, we dug into the facts.
The evidence showed the patient specifically requested the treatment, was thoroughly warned of the risks, and later ignored critical aftercare instructions and medical advice. When the very risks they had been warned about occurred, they attempted to hold the clinic responsible.
We presented a clear liability analysis to opposing counsel and highlighted a fundamental principle of Georgia law: when a plaintiff's own conduct is the primary cause of their injuries, recovery may be barred entirely.
Once confronted with the facts and the legal realities, the claimant abandoned their six-figure position. The case ultimately resolved for a fraction of the original demand, protecting our client's business, reputation, and bottom line.
The takeaway: A demand letter is not a verdict. Before writing a check, make sure someone has thoroughly investigated the facts, evaluated the plaintiff's conduct, and developed a real defense strategy.
That's what we do every day for Georgia businesses.