06/18/2026
The personal injury process is unfamiliar to most people who go through it. That uncertainty is one reason people wait too long to make a call, or never make one at all. Here is what actually happens.
The intake call. A member of the team gathers the basic facts of the situation. No commitment is required. The purpose is to determine whether a case has merit and whether the firm is the right fit.
Investigation. If the firm takes the case, investigation begins immediately. Collision scenes change. Surveillance footage is overwritten on short cycles. Witnesses become harder to locate over time. Early action on evidence collection is not optional.
Medical treatment. A serious injury case cannot be valued until the medical picture is complete. The firm works alongside clients throughout treatment to ensure records are thorough. Settling before that picture is clear leaves money on the table.
The demand package. Once treatment reaches a stable point, a formal demand is prepared for the at-fault party's insurance carrier. This includes medical records, bills, wage documentation, and a legal argument for liability and damages.
Negotiation. Most serious injury cases resolve without going to trial. Insurance companies are represented by professionals whose job is to minimize what they pay. Negotiation is not a formality. Preparation determines the outcome.
Resolution. Settlement or verdict. The client receives a full accounting of what was recovered, what fees were deducted, and what they take home.
The timeline varies. Serious cases can take months or years. The process above is why.
McKnight Law Firm has represented serious injury and wrongful death cases throughout Charleston and the Lowcountry for over 30 years.
Contact McKnight Law Firm if you or a family member has been seriously injured or killed by the negligence of another person or company.
jmcknightlawfirm.com
843.577.6040