04/18/2026
The ship’s medical staff is ignoring you?
Being isolated at sea while feeling that your medical condition is not being taken seriously is a stressful experience. As a maritime worker, you are protected by international conventions, primarily the Maritime Labour Convention (MLC 2006), which guarantees your right to medical care equivalent to what is provided on land.
If the ship’s medical staff is ignoring your concerns or providing inadequate treatment, please consider the following steps to protect your health and legal rights:
1. Insist on a "Duty Status" Form: The ship’s doctor must issue a report on your fitness for work. If you are unable to work, ask to be declared "Unfit for Duty." If you are assigned "Light Duty" but are still forced to perform strenuous tasks, this is a serious violation.
2. Establish a Paper Trail: This is the most critical step for your legal protection. Email the doctor and your supervisor (or HR/Crew Office) stating clearly that you are in pain, the current therapy is not working, and you require a specialist examination (such as an MRI or X-ray). Written proof of your request holds the medical staff accountable if your condition worsens.
3. Contact the Crew Office or HR Manager: If the Senior Doctor refuses to refer you for an examination on land, inform the Crew Office that you do not feel safe performing your duties and that diagnostics have been denied.
4. Utilize the Complaint Procedure: Every vessel must have an On-board Complaint Procedure. You have the right to file a formal complaint with the Master or directly with the company’s Designated Person Ashore (DPA).
5. Contact the Company Hotline: Most companies have established support systems and hotlines for reporting these types of issues.
6. Contact the ITF Union: If you are being pressured to work while injured, contact the International Transport Workers’ Federation (ITF). They have inspectors in most major ports who can intervene on your behalf.
7. Consult a Maritime Law Attorney: Professional legal advice can help ensure your rights are fully protected and that you receive the care you deserve.