04/09/2026
Western Center is actively working with our legislators to shape bills specifically intended to curtail the use of AI to disenfranchise families and communities.
A Pew survey from 2025 found that half of Americans were more concerned than excited by the rise of AI, and roughly 60 percent said they wish they had more control over AI’s use in their own lives. And yet it’s the poor who are subject to its most consequential uses. Today, debt collectors use AI to hound people via phone, e-mail, and chatbots. AI deepfakes are poised to worsen criminal-justice disparities. Parole decisions are being made by AI systems. And increasingly, federal and state officials are outsourcing decision-making and oversight for public services to digital machines.
After decades of austerity rooted in anti-Black and anti-poor politics, America’s safety net is already threadbare; those same biases are now encoded into digital tools that, like all AI, reproduce the prejudices of their training data and programmers. A human bureaucrat can destroy only so many lives in a day; algorithms can ruin the lives of tens of thousands at once.
Every state now uses AI to determine Medicaid eligibility, according to TechTonic Justice. For the 73 million people enrolled in the program, automated systems increasingly decide whether to approve or deny healthcare treatments. The nearly 14 million Americans who receive disability benefits through the Social Security Administration are subject to decisions shaped by AI, which is also used by the Department of Housing and Urban Development; in fraud detection for the Supplemental Nutrition Assistance Program; and in making predictions of neglect in child-welfare investigations. Indeed, throughout the social-safety net, decisions about who gets helped and who gets denied are increasingly left to machines.
Read more from Kali Holloway: https://www.thenation.com/article/society/ai-luxury-class-social-programs/