09/09/2026
We’re Hiring: Firm Administrator / Office Manager
Hodges, Doughty & Carson, PLLC is seeking an experienced Firm Administrator / Office Manager to join our Knoxville office and play a key leadership role in the management and day-to-day operations of our firm.
This position will oversee the firm’s business operations, including human resources, information technology, facilities, finance and marketing, and will supervise our non-attorney staff. The Firm Administrator will work closely with the Managing Partner and the firm’s Members, serving as an important liaison between firm leadership and staff.
We are looking for someone who is an excellent communicator and a strong, practical leader who can manage the details of daily operations while also helping us identify opportunities to improve the way we work.
Key Responsibilities
Human Resources
• Recruit, hire, train and supervise non-attorney staff
• Ensure appropriate staffing and office coverage
• Maintain and administer firm policies and procedures
• Oversee employee benefits, including retirement and insurance benefits
• Help ensure compliance with applicable employment and HR laws and requirements
Finance & Business Operations
• Work closely with accounting staff and consultants to develop and maintain efficient processes that support firm profitability
• Assist with preparation and management of operating budgets and forecasts, including expenses, capital expenditures, projects and compensation
Information Technology
• Work with the firm’s IT vendor to evaluate and enhance technology used for legal services and business operations
• Help oversee systems relating to cybersecurity, data privacy, telecommunications, hardware and software
• Maintain information regarding available firm software and technology resources
General Administration & Facilities
• Oversee firm insurance quotes and renewals
• Manage facilities, space planning, vendors and landlord relationships
• Support attorney recruiting
• Coordinate events supporting firm operations, morale, marketing and recruiting
Qualifications
• 5+ years of administrative or office-management experience, including significant supervisory experience
• Bachelor’s degree preferred, but not required
• Law firm or other professional-services experience is a plus
• Knowledge of HR practices, employment requirements, benefits and talent management
• Ability to contribute to financial management and reporting
• Strong proficiency in Microsoft Office, including Word, Excel and Outlook
• Familiarity with Juris, Zoom and similar platforms is helpful but not required
• Bookkeeping and accounting experience preferred
• Demonstrated strengths in leadership, communication, organization, problem-solving, conflict resolution, supervision and confidentiality
We’re looking for someone who will be a trusted part of our management team and who values a professional, collaborative workplace.
Interested, or know someone who might be a great fit? We’d love to hear from you.
🌐 www.hdclaw.com
📞 (865) 292-2307
📍 Knoxville, Tennessee