05/28/2026
According to the National Association of Insurance Commissioners (NAIC), the property and casualty insurance industry reported more than $170 billion in net profits in 2024, including a $25.4 billion underwriting gain, the industry’s strongest underwriting performance since 2006.
At the same time, many policyholders continue facing delayed claims, coverage disputes, denied claims, and unnecessary obstacles throughout the claims process. With profits at record levels, insurance companies should focus on promptly paying valid claims rather than delaying or denying meritorious claims.