08/01/2013
Many dealers negotiate payments in the Sales Department.
You haggle for hours and finally agree to a down payment and a monthly payment. You have a deal, right? NO! The payment you have negotiated contains enough additional monthly payment so the dealer can add many thousands of dollars of high profit items and your monthly payment will not change.
This Payment Packing violates the VEHICLE CODE.
Payment packing has long been illegal in the State of California. It is a form of fraud that is subject to both civil and criminal sanctions. The leading case on payment packing describes the practice as follows:
[T]he . . .dealerships were engaged in a practice of misrepresenting to the customer the calculated monthly payment that he or she would pay in a deal. The customer would be quoted an inflated monthly payment amount which would assist the finance and insurance managers in presenting and selling aftermarket products based on artificially low, false numbers.
Casella v. Southwest Dealer Services, Inc. (2007) 157 Cal.App.4th 1127, 1138. The inflated price quoted in the sales department includes what is known in the trade as “leg,” that is, deliberate overcharges, to make room for sale of the extra goods and services in the finance department without raising the monthly payment beyond the initial inflated amount. “This conduct certainly falls within the prohibition of Penal Code section 487 which proscribes making false or fraudulent representation or pretense to defraud another of money.” Casella, 157 Cal.App.4th at 1138. Payment packing also violates the California Vehicle Code. See V.C. § 11713.19(a)(1).
THE CODE OF REGULATIONS – a Dealer must sell you the car at the advertised price- whether you know of the advertisement or not and may not be a “Cash Only” price – nor can a Dealer charge you more for an advertised car because you have poor credit.
13 California Code of Regulations §260.04(b): “A specific vehicle advertised by a dealer or lessor-retailer shall be in condition to demonstrate and shall be willingly shown and sold at the advertised price and terms while such vehicle remains unsold or unleased. Advertised vehicles must be sold at or below the advertised price irrespective of whether or not the advertised price had been communicated to the purchaser.”
The failure to sell to you at the advertised price also violates the VEHICLE CODE. Vehicle Code §11713.1(e): … Advertised vehicles shall be sold at or below the advertised total price, with statutorily permitted exclusions, regardless of whether the purchaser has knowledge of the advertised total price”.
California Vehicle Code §11713.1(k): It is unlawful to “Require a person to pay a higher price for a vehicle and related goods or services for receiving advertised credit terms than the cash price the same person would have to pay to purchase the same vehicle and related goods or services. For the purpose of this subdivision, “cash price” has the meaning as defined in subdivision (e) of Section 2981 of the Civil Code.
By violating provisions of the CODE OF REGULATIONS, THE VEHICLE CODE, AND THE ASFA, Dealers violate the CONSUMERS LEGAL REMEDIES ACT AND THE UCL.
The CLRA prohibits the use of “unfair methods of competition and unfair or deceptive acts or practices” in sale or lease transactions. (Civ. Code, § 1770, subd. (a)). The underlying purpose of the CLRA is “to protect consumers against unfair and deceptive business practices and to provide efficient and economical procedures to secure such protection.” (Civ. Code, § 1760.) Any consumer who suffers any damage as a result of the use or employment by any person of a method, act or practice declared to be unlawful by section 1770 may bring an action against that person for actual damages, injunctive relief, restitution of property, punitive damages, and any other relief the court deems proper. (Civ. Code, § 1780, subd. (a)).