11/03/2026
You have talked to the nurse. You have talked to the administrator. The bruises, the weight loss, the sore that keeps getting worse are all still there.
Families usually stop at that point, because the only next step they can picture is a lawsuit, and that feels like too much. So nothing happens, and Mom stays in the same room with the same care.
There are steps in between. Wisconsin’s Division of Quality Assurance investigates complaints about licensed facilities, and the ombudsman program advocates for residents 60 and older at no cost. In some cases a court can order a nursing home to fix the care itself, which helps a parent who still lives there. Whether that option applies depends on how the building is licensed.
Hein Law Office, LLC discusses what Wisconsin families can do next.
Learn more and request a consultation: https://heinlawoffice.com/when-a-parent-is-harmed-in-a-nursing-home-why-an-elder-law-attorney-belongs-on-your-team/