12/28/2022
"The airline has set up a dedicated website for travelers to request a refund: Southwest.com/traveldisruption According to the Transportation Department, travelers are entitled to a refund if an airline cancels a flight, no matter the reason, and the customer decides not to travel."
https://www.southwest.com/traveldisruption/
Due to adverse weather events and their resulting effects, we are currently experiencing operational disruptions and are working diligently and safely to restore normal flight schedules as quickly as possible.