08/27/2026
📱 A Free App Doesn’t Mean Free Phone Use for Employers
Do your employees use their personal phones for work?
Maybe your team communicates through WhatsApp, group texts, calls, email, or another app. The app itself may be free—but if employees are required to use their personal phones to benefit the business, California employers need to consider their reimbursement obligations.
Under California law, employers generally must reimburse employees for necessary business expenses, including reasonable expenses associated with required use of a personal cell phone.
A small recurring reimbursement may seem insignificant compared with other operating costs. But ignoring the issue can create unnecessary exposure when multiple employees and months—or years—of unreimbursed expenses begin adding up.
The better approach? Address reimbursement before it becomes a lawsuit.
Review how your employees are using their personal devices, make sure your expense-reimbursement policy reflects actual workplace practices, and ensure qualifying expenses are being handled appropriately.
▶️ Watch Mandeep S. Rupal explain why something as routine as a work-related WhatsApp message can create a reimbursement issue for California employers.
Need help reviewing your employment practices or defending an employee claim?
📞 Contact Rupal Law at (951) 460-0830 to discuss your business’s employment-law needs.