Universal Monitoring, LLC

We are not just a central station, we are your partner! Why Should You Choose Universal Monitoring:

Priority "Customer Service"

The highly-trained staff at Universal Monitoring understands how critical each alarm that is handled is cared for as if it was their own family or business! This has been our philosophy from day one. Our team has worked very hard at "Standard Operating Procedures" to ma

intain an exceptional quality for customer service. Virtual Guard Service

We have found that there is a rising demand for a "Gold Standard" solution in the alarm industry that ultimately benefits subscribers and law enforcement. False alarms plague traditional alarm systems causing a significant delay in response. Virtual Guard Service:

Eliminate False Dispatches

Improves Level of Security for Subscriber

Fully Redundant & Secure Operations Center:
Power infrastructure featuring redundant UPS and natural gas
generators. Fully redundant telephony
Path redundancy for Internet/IP communications
Multi-redundant fault tolerant server infrastructure for the automation
system
Voice recording for all inbound and outbound calls
Video monitoring of the entire premise
Multi-receiver banks featuring instant failover capabilities

Products and Services you and your customers need

Apps for Video Verification
Apps for accessing customer data
On line customer updates and reporting

Universal Monitoring continuously invests in new technologies and strictly evaluates their reliability, marketability and ease of deployment. Our goal is to assist our dealers with competitive uniqueness without sacrificing profitability or quality. It's simple...if our dealers are successful, we are successful and the end-user wins!