11/21/2020
This privacy policy sets out how Lena Realtor uses and protects any information that you give. Lena properties is committed to ensuring that your privacy is protected.
What we collect:
We collect all information from our sign up process. This information is disclosed during the sign up process and can include, name, email, city, province, gender, birthday, picture, website and IP location.
What we do with the information:
We use this information to pass along to an agent to help you find a property. You will be contacted by email, text or phone using this information.
Internal record keeping:
We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We will never sell your information.
Security:
We are committed to ensuring that your information is secure.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information:
If you wish to opt out of contact you can click on the unsubscribe link on the bottom of any email correspondence.
Collection of Personal Information:
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). However, personal information does not include publicly available information from government records or deidentified or aggregated consumer information.
Use of Personal Information:
We may use or disclose the personal information we collect for one or more of the following purposes:
1. To fulfill or meet the reason you provided the information. For example, if you share you name and contact information to purchase a product or service, we will use that information to process you payment and facilitate delivery.
2. To provide support, personalize and develop our website, products and services.
3. To create maintain, customize and secure your account with us.
4. To provide you with support and to respond to inquiries, including to investigate and address your concerns and monitor and improve response.
5. To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website and third-party sites.
6. For testing, research, analysis and product development, including to develop and improve our website, products and services.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Access to Specific Information and Data Portability Rights:
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve months. Once we receive and confirm your verifiable consumer request, we will disclose to you: (a) the categories of personal information we collected about you; (b) the categories of sources of the personal information we collected about you; (c) our business or commercial purpose for collected or disclosing your personal information; (d) the categories of third parties with whom we share your personal information; (e) the specific pieces of personal information we collected about you (this is also called a data portability request); (f) if we disclosed your personal information for a business purpose we will provide the personal information categories that each recipient received.
Deletion Request Rights:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we have received and confirm your verifiable request, we will delete, and direct our service providers to delete, your personal information from our records, unless an exception applies.
Personal Information Sales Opt-Out and Opt-In Rights:
We do not sell your personal information.
