03/01/2019
Everyone is looking to have a personalized experience when interacting with businesses and this extends to online interacts! Chat bots are a great way to make sure customers are being helped on your website but do they lack the personal touch people are looking for? Check out this article on how chat bots and humans working together might be the key to more leads.
https://blog.hubspot.com/marketing/how-chatbot-generated-more-qualified-leads