06/02/2026
Ok so a few of you messaged me asking more about the email we send to guests the night of check in which helps us be a good neighbor.
This is the message that goes out, and we also have a sign at every property too (I took a picture for you here!) we send just one email around 7:00 PM, the day of check in.
We hope you’ve settled in and are enjoying your stay!
As a courtesy to our neighbors, please observe our quiet hours from 9 PM to 8 AM. We just ask that you keep noise levels down during this time so everyone nearby can enjoy a peaceful, relaxing environment too.
Thank you so much for your understanding. If you need anything at all, we’re just a message away.
But real talk? That message is the easy part.
Anybody can copy paste a quiet hours notice. That’s not the job. The job is sending it at the right time. Actually picking up the phone when the noise monitor goes off instead of crossing your fingers and hoping it works itself out. Knowing which guest just needs a friendly heads up and which one needs you to be a little firmer. Being local enough to actually show up if it comes to that (or if you’re not local, you could have your team go)
THAT is what keeps neighbors happy. That’s what keeps your reviews glowing. And honestly? I hated it at first, but it sets the expectation that they can respect… well usually LOL
The sign sets the tone. The system is what protects your investment.
We live here. We own here. And we manage like the neighbors are watching. Because they are. 😉
With the sign on the door, we went a little more in your face! Haha!
Let me know what you’re doing to be a good neighbor!!!