03/26/2026
Post #620.
Fax Failed to Remove Ex-Wife as Beneficiary of Deceased Worker’s 401(k) Account
One can never be too careful when naming or changing beneficiaries to one’s retirement account. A recent case illustrates this point. Packaging Corp. of Am. Thrift Plan for Hourly Emps. v. Langdon, NO. 25-1859, 2026 U.S. App. LEXIS 3261 (7th Cir., Feb. 2, 2026). Here’s what happened.
Carl Kleinfelt worked for Packaging Corporation of America (“PCA”) and participated in its 401(k) plan. In 2006, Carl married Dena Langdon and named her as the primary beneficiary of his 401(k) account and his sisters Terry Scholz and Lisa Kotte as contingent beneficiaries in the event Dena predeceased them. In 2012, Lisa passed away, leaving Terry as the sole contingent beneficiary.
In 2022, Carl and Dena divorced. Thereafter, Carl sent a fax to PCA’s benefits center, requesting that Dena be removed as the primary beneficiary of his 401(k) account. The following year (2023), Carl passed away. This led to a dispute between Dena and Carl’s estate, as both claimed entitlement to the 401(k) account. Faced with these competing claims, PCA filed an “interpleader” action in federal district court, asking the court to decide who was entitled to the retirement account. While the interpleader action was pending, Carl’s other sister (Terry) passed away. The district court then added Terry’s estate as a party to the litigation believing her estate might also have a claim to the retirement account.
Ultimately, the district court found that Carl’s fax to PCA’s benefits center removed Dena as a beneficiary, leaving Terry as the sole remaining beneficiary. But since Terry passed away during the litigation, the district court awarded Carl’s retirement account to Terry’s estate.
Dena appealed and argued that Carl’s fax did not remove her as the primary beneficiary because it did not comply with the plan’s procedures for doing so. The Court of Appeals agreed. While acknowledging that the fax demonstrated that Carl did not want Dena to receive his retirement account, the Court of Appeals explained that the plan requires participants to contact the PCA benefits Center directly to update beneficiary designations, or to update their beneficiary designations online, but Carl had not followed these instructions. The Court of Appeals emphasized that it is important for efficient and consistent plan administration that participants comply with plan terms regarding beneficiary designations. Accordingly, the Court of Appeals ruled that Carl’s fax was ineffective to remove Dena as the primary beneficiary of his retirement account, reversed the district court, and awarded the 401(k) account to Dena (Carl’s ex-wife).
The point of this post is that you MUST follow your retirement plan’s procedures for naming, updating, or removing beneficiaries. Otherwise, your retirement funds might not go to your intended beneficiaries after you pass. Worse, they may go to persons you definitely did not intend to receive your retirement funds (as was the case here).
[All Posts on this page are written by pension lawyer Eva Cantarella who can be reached at [email protected] or [email protected]. If you like this Post, please Share it with your Friends. To receive automatic notifications of new pension/retirement Posts, please click the Follow tab near the top of Eva’s “Pension Justice 4 You” page.]