Legal services for refund requests.

Legal services for refund requests. We guarantee the protection
of your legal rights

03/06/2023
Repairs and replacementsIf a customer has ‘accepted’ an item, but later discovers a fault, you may have to repair or rep...
03/06/2023

Repairs and replacements
If a customer has ‘accepted’ an item, but later discovers a fault, you may have to repair or replace it. The customer can still reject the item after it’s been repaired or replaced.

A customer has accepted an item if they’ve:

told you they’ve accepted it (having had enough opportunity to inspect the item before confirming they’ve received it)
altered the item
You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it.

You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months.

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3139 Short Street
Austin, IN
78704

Telephone

+380995206029

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