02/04/2026
Is the car company liable when a part is on back order, leaving the consumer stranded for weeks or months at a time? Provided the part is being replaced under manufacturer's warranty, the answer is ABSOLUTELY! Investigate TV National Consumer Correspondent Caresse Jackman spoke with 1-800-LEMON-LAW Founding Partner Bob Silverman on ways consumers can get back in driver's seat when parts are delayed.
Your car could sit in the shop for months just waiting on a back-ordered part. Consumer Investigator Caresse Jackman shares what experts say to do right away so you don’t lose your options.