06/27/2023
Three day jury trial in Mansfield, Louisiana in May, 2023, against Ford Motor Company and now-defunct dealer. Client, an equine dentist (for horses), bought a new Ford F-150 with a 6.5 liter diesel engine to travel to racetracks, horse farms, and private horse owners to fix horse’s teeth. A few weeks after doing the required 7500 mile maintenance, he was driving it when the engine powered down and the check engine light came on at 12,500 miles. He drove slowly to the nearest Ford dealer. They diagnosed “water and debris“ in the high pressure pump and the tech wondered why no “water in fuel” warning message had come on. He removed the water fuel separator sensor, powered it, and submerged it in a cup and f water. Light wouldn’t come on. He notified Ford’s manufacturer rep, who, without making a visit, said no warranty. We don’t cover water in fuel. Customer has to pay estimated $10,000 to $12,000 repair. You see, Ford’s system, unlike GM and Dodge’s, requires FOUR water in fuel events before it warns the operator. Why? Because the separator filter is designed for the heavier water to sink to the bottom and the light fuel to be sucked off the top on toward the high pressure pump, but because the fuel intake line is so close to the water at the bottom it still “sips” the water into the system, causing corrosion damage over time. Seems Ford’s engineers designed it this way. Because they don’t want to change it, SOP (standard operating procedure) for Ford, when confronted with the frequent water-caused damage, is to deny the claim and suggest the customer’s insurance company pay for the repair. My client’s insurance company refused. Seems the insurance companies had detected the high number of claims, smelled a rat, and hired an engineering firm to analyze Ford’s design. I found out about this gentleman as a result of a couple of other cases involving similar situations. His convincing testimony that Ford’s system is defectively designed, especially compared to other manufacturers’ designs, and Ford’s expert engineer’s ridiculous claim that it was “lack of maintenance” by my client (at 12,500 miles?) that caused the damage convinced the jury. Ford tagged for a judgment worth over $170,000. We offered to settle for less before trial, but no dice. Not even a counteroffer.
By the grace of God, I've been given the desire to do what I can for those without the resources of big companies. Thanks to HIm!