06/06/2026
OFFICIAL STATEMENT
The Philippine Association of Collection Agencies, Inc. (PACAI) issues its official statement regarding recent reports involving an enforcement operation conducted against a collection agency.
As the national organization of legitimate and professional collection agencies in the Philippines, PACAI remains steadfast in its commitment to ethical, lawful, and responsible collection practices, and continues to support efforts that promote compliance, accountability, professionalism, and consumer protection within the industry.
Please read the full statement below.