28/02/2024
Lexa Debt Collection Agency is at the forefront of providing innovative and ethical debt recovery solutions. Our commitment to excellence and integrity has positioned us as a leader in the debt collection industry. We specialize in delivering customized services that respect the dignity of all parties involved while achieving outstanding financial results for our clients.
Business Development Manager at Lexa Debt Collection Agency
Location: Ortigas, Pasig City
Job Summary:
We are searching for a highly motivated and strategic Business Development Manager to expand our client base and strengthen our market position. The successful candidate will be adept at identifying new business opportunities, building and maintaining relationships with key stakeholders, and driving revenue growth.
Key Responsibilities:
* Develop and execute a comprehensive business development strategy to attract new clients and enter new markets.
* Conduct in-depth market research to identify emerging trends and business opportunities.
* Build and maintain long-term relationships with prospective clients, partners, and industry professionals.
* Craft compelling proposals and presentations to secure new contracts.
* Collaborate with the marketing team to create targeted campaigns and promotional materials.
* Provide insightful feedback to the management team on market trends and competitive landscape.
* Represent Lexa Debt Collection Agency at industry events and conferences.
Requirements:
* Bachelor’s degree in Business, Marketing, Finance, or related field.
* Minimum of 5 years’ experience in business development, sales, or a similar role, preferably within the debt collection or financial services industry.
* Proven track record of achieving sales targets and driving business growth.
* Exceptional communication, negotiation, and interpersonal skills.
* Strong analytical skills with an ability to interpret market data.
* Proficient in CRM software and Microsoft Office Suite.
* Willingness to travel as required.
Collection Agent at Lexa Debt Collection Agency
Location: Ortigas, Pasig City
Job Summary:
As a Collection Agent, you will play a crucial role in managing and recovering outstanding debts from individuals and businesses. You will utilize your communication skills and knowledge of debt collection laws to negotiate payment plans and resolve debts efficiently and ethically.
Key Responsibilities:
* Contact debtors via telephone, email, or letter to negotiate payment solutions.
* Maintain accurate records of all communication with debtors.
* Adhere to all federal, state, and local laws regarding debt collection.
* Work closely with the legal department on cases that require legal action.
* Achieve or exceed monthly collection targets.
* Provide excellent customer service and maintain positive relationships with clients.
Requirements:
* High school diploma or equivalent; further education is a plus.
* Previous experience in debt collection, customer service, or sales is preferred.
* Excellent communication and negotiation skills.
* Knowledge of relevant legal requirements and regulations.
* Ability to handle sensitive information with discretion.
* Proficiency in using collection software and Microsoft Office Suite.
Collection Team Leader Supervisor at Lexa Debt Collection Agency
Location: Ortigas, Pasig City
Job Summary:
The Collection Team Leader Supervisor will oversee the daily operations of the collection team, ensuring that all activities are conducted in compliance with laws and regulations and that team targets are met. This role requires a balance of leadership, analytical, and communication skills.
Key Responsibilities:
* Supervise and mentor a team of collection agents, providing training and development as needed.
* Monitor team performance, providing regular feedback and conducting performance reviews.
* Develop strategies to improve collection rates and reduce delinquencies.
* Ensure compliance with all federal, state, and local laws and regulations.
* Handle escalated calls and negotiate with difficult debtors when necessary.
* Collaborate with other departments to streamline collection processes.
* Prepare and analyze reports on team performance, identifying areas for improvement.
Requirements:
* Bachelor’s degree in Business Administration, Finance, or related field.
* Minimum of 3 years’ experience in a supervisory role within the debt collection or financial services industry.
* Strong leadership and team management skills.
* In-depth knowledge of collection laws and regulations.
* Excellent communication and negotiation skills.
* Analytical mindset with a focus on problem-solving and process improvement.
* Proficiency in collection software and Microsoft Office Suite.
Email your resume or cv at [email protected]