03/09/2026
DELAYED TURNOVER OF YOUR CONDO: CAN YOU CANCEL AND GET A REFUND?
Imagine this You purchased a condominium unit on pre-selling terms. The developer represented that the project would be completed and your unit turned over on a specified date.
You faithfully paid your installments. But the promised turnover date came and went and years later, the unit still has not been delivered.
Can you cancel and demand your money back?
Potentially, YES depending on the status, condition and other factors.
Under Section 23 of Presidential Decree No. 957 (PD 957), a buyer may suspend installment payments when the developer fails to develop the condominium project according to the approved plans and within the required period. If the buyer chooses to desist from further payment because of the developer’s failure to develop the project, the buyer may be entitled to reimbursement of the total amount paid, subject to the conditions provided by law.
This is materially different from a situation where the buyer simply changes their mind or can no longer afford the property. The legal consequences of cancellation caused by a developer’s non-compliance may differ substantially from voluntary cancellation by the buyer.
Situational Example:
Juan purchased a pre-selling condominium unit and was promised turnover in 2020. He consistently paid the required installments, but by 2026, the project remained substantially unfinished and the unit had not been delivered.
Juan eventually decides that he can no longer wait.
The developer cannot automatically treat Juan’s cancellation as an ordinary buyer-initiated cancellation and simply apply contractual forfeiture provisions. If the cancellation is attributable to the developer’s failure to develop or deliver as legally and contractually required, Juan may invoke PD 957 and pursue the appropriate relief, including a claim for refund, depending on the evidence and circumstances.
Disputes involving subdivision and condominium buyers may fall within the jurisdiction of the Human Settlements Adjudication Commission (HSAC).
Delayed turnover is not always just a delay. It may give rise to enforceable rights and remedies.
Before accepting a developer’s refund computation, forfeiture, restructuring, or alternative-unit offer, have your Contract to Sell, payment records, promised turnover date, License to Sell, advertisements, and communications with the developer properly reviewed by a property lawyer
This post is for general legal information only and does not constitute legal advice. The availability and extent of a refund depend on the particular facts, contractual provisions, evidence, and applicable law in each case