10/07/2015
Sadora Solomon made a comment/question as follows: “medical negligence especially in Nigerian Universities has to stop. It is endemic…HMO’S appear to have control of health care delivery and put profit before the well being of patients?
We have adopted the story Sadora referred to as it appears on the Benson Idahosa University page as follows:
STUDENTS ACCOUNT:
This is the story of how Mr. Yves Justin Nnamdi Ukwu died on the 26th of May, 2015. Mr. Yves Ukwu a 200 level undergraduate student of international studies and diplomacy at the Benson Idahosa University, Benin, at the Medical Center of the institution.
On 6th May, 2015 - People cheering in different parts of the world, not for any other reason apart from the match being played between the two greatest team on the planet, FC Barcelona and Bayern Munich FC...But this was not the case in the Benson Idahosa University as one of their students slumped and collapsed while watching the same match.
Students from different corners of the viewing centre started bringing up suggestions, "help him get up", one said. Another shouted, "Call for the school clinic's ambulance as we might not make it over there if we carry him ourselves". Dialing competition began to the phone lines of the school clinic to request for an ambulance. After waiting for about 8-10minutes without seeing signs of any ambulance even though the clinic was in close proximity, the students chose to find another means of conveying their unconscious friend to the clinic. On getting to the clinic, the nurses on duty refused to attend to the unconscious student because his clinic card couldn't be produced, and the nurses totally refused until his clinic card was produced after a very long time. He was checked and showed no vital signs. I mean, after wasting so much time initially at the clinic with the nurses refusing to check him, the poor boy died. After a few days of student protests, order was restore to the campus with the V.C releasing a press statement to exonerate the school clinic in some way.
Three days prior to his death, Mr. Justin reported to the school clinic because he was sick. He was admitted without any medical examination being conducted, drips were administered and he was forgotten on his bed as the medical personnel on duty chose to ignore him, with his ailment left undiagnosed. On the fateful day, the negligent nurse on duty strolled to where Mr. Justin's bed was and saw him, almost lifeless, and that was when she regained the common sense that had eluded her before. Mr. Justin was rushed to the school's apex hospital but it was too late, after a while, he was pronounced dead. His death could have been avoided if proper examinations had been conducted and followed up by the entire medical team of the school clinic. In addition to the negligence, it was gathered that the nurses were even rude to friends who tried to visit the deceased while he was on sick bed.
THE ACCOUNT FROM JUSTIN'S MOTHER
“My son, Yves Justin Nnamdi Ukwu died on the 26th of may, 2015. He was a 200 level undergraduate student of international studies and diplomacy at the Benson Idahosa University, Benin, at the Health Plus Medical Center of the institution.
He was admitted at the medical centre on Sunday, May 24th, 2015, drips administered, no food given despite pleas from his school friends for food and further treatment/attention for him. His last words to me were ‘Okay, Good night, I’m very tired now, at 21:20pm on Monday May 25th, 2015.
On Tuesday, May 26th, 2015 at 9:12am a phone call was placed to me from 08188781415 informing me that my son was being moved from the school Medical Center to their affiliated specialist Clinic, Faith Mediplex, to receive blood transfusion and would be discharged that evening. I was assured that his condition was not serious and then proceeded to give his medical history of malaria spleen.
Unfortunately, from 12:17pm that day, I started receiving calls from Dr. Idahosa of Faith Mediplex, Benin, she said that my son’s condition was serious. I arrived Benin at 17:17hrs from Port Harcourt, traced Faith Mediplex and left unattended for over 30minutes. After much insistence on my part, I was eventually informed that my son had died of a sickle cell crisis at 2:15pm on that day, May 26, 2015. How can this have happened when my son was NOT a sickle cell patient? My genotype is AS while his father is AA.
QUESTIONS
1) Why was my son, Justin, kept on drips without food for his entire stay in the school medical centre despite the pleas of his friends?
2) The minimum PVC level required for blood transfusion in a human being is 45, why was Justin Ukwu still left unattended to when his PVC level dropped to 27?
3) Why was no call put through to his next of kin throughout his ill health till 9:12am on 26/05/2015 when he was dying AND even then, the true state of his health NOT divulged?
4) Why was he denied proper medical attention? Even if he was a sickler, was the treatment given to him the right treatment for someone in that condition? Starvation, abandonment, verbal and physical abuse are definitely NOT integral parts in managing any illness.
5) Why is there such a concerted attempt to distort/deny that such an act of criminal negligence occurred from the primary care givers, the Marina Consultants (HMO) and the Benson Idahosa University, Benin which has a Chief Medical Director and whose parent body runs a specialist clinic, Faith Mediplex, which has surgeons, nurses and other medical staff who could have been seconded to the University Medical Centre.
My questions must be answered and until they are, I will continue to fight for justice for my beloved, caring, gentle son, Yves Justin Nnamdi Ineye Ukwu”.
PRSF COMMENTS:
1. We agree that medical negligence in all Nigerian university health care centres (clinics, hospitals e.t.c) has to stop. Indeed our position is that medical negligence in all health care centres in Nigeria has to stop.
2. The above story of what happened to Mr. Yves Justin Ukwu is very pathetic as well as troubling. Questions agitate minds of anyone who hears the story. Why are things the way they are? For how long would things continue the way they have been? Is there any guarantee that it would not happen again and again?
3. Tensions normally rise with people saying so many unprintable things out of anger when unfortunate events such as this happens, but the more sensible approach still remains approaching the school and hospital authorities with a complaint/petition (through the Students Union executives, or by the parents of the deceased) setting out concisely grievances over the way the deceased was mishandled. It is advisable to go through the Student’s Unions Government or parents legal representatives (particularly considering the seriousness of the matter) who would write and follow up the complaint/ petition.
4. Thereafter if the issue is not properly handled by the authorities e.g queries issued, staff called to answer queries, dismissals, profuse apologies, panel being set up to investigate e.t.c. then it may become necessary to through the Student’s Unions Government or parents legal representatives complain to the Medical and Dental Practitioners Council, the Civil Courts or to the Police (if it is suspected that the deceased was murdered or that his death was actuated by criminal negligence).
5. We recommend that all Student Union Governments across the Higher Institutions retain the services of Law Firms to handle matters such as this on their/affected student’s behalf.
6. If the account that “the nurses on duty refused to attend to the unconscious student because his clinic card couldn't be produced, and the nurses totally refused until his clinic card was produced after a very long time” is true and such conduct is displayed today with the operation of the National Health Act 2014, the said nurses would be subject of serious disciplinary measures. Section 20(1) of the NHA creates a duty for Health Care Providers e.t.c. It says ”A health care provider, health worker or health establishment shall not refuse a person emergency medical treatment for any reason”. Thus even when a patient in need of emergency treatment does not have a hospital/clinic card she/he is entitled to treatment first.
7. The said Law makes provisions for punishment as follows: “A person who contravenes this section commits an offence and is liable on conviction to a fine of N100,000.00 or to imprisonment for a period not exceeding six months or to both”.
8. If on the other hand questions raised by Justin’s mother are not properly answered by the hospital authorities then the hospital and/or its Medical Personnel have a case to answer. Lawyers ought to be briefed to follow the laid down procedure in obtaining justice.
9. As we have stated here earlier if the medical staff are not available or are delayed, the handlers (students) should rush the patient to any other nearest health care centre where medical staff are on ground.
10. As for the allegation that the students waited for’ about 8-10minutes without seeing signs of any ambulance’ we recommend that Student’s Union Government should ensure that the health care centre located within their Institution at all times has and maintain at least one very functional ambulance which can be deployed in case of any emergency.
11. Medical negligence by any qualified health care personnel on any student is normally treated as it would be treated if any other citizen is affected. Such personnel are subject to discipline by the hospital authority, the Medical and Dental Practitioners Disciplinary Tribunal (MDPDT) or the civil or criminal Courts.
12. It is true as suggested by Sadora Solomon that “HMO’S appear to have control of health care delivery and put profit before the well being of patients”. Health Management Organisazions most times look out for profits, but it really should not be business as usual. They should be held vicariously liable for the negligence of health providers or health workers. It is however up to Patients or their relations/next of kin to make them sit up to their responsibilities by being pro-active and taking up cases/actions against them alongside the health providers and health workers.
13. Medical negligence has to stop but we all have a role to play first to assist in initiating medical treatment, and in our own way in ensuring that when the Medical Personnel take control of a patient they do their very best to attend to him/her, and if they appear to the professional Brethren of God repute and competency (MDPDT Investigating Panel/Tribunal), or the Civil or Criminal Courts to have seriously erred they would be disciplined/ sanctioned as provided by law.
14. We sincerely empathize with the parents/relatives/friends of Mr. Justin Yves Ukwu. It’s our earnest prayer and desire that that would be the last time a student would pass on under such circumstances.