Tharollo Holdings

27/08/2026

GREAT CUSTOMER SERVICE ISN’T A LUXURY, IT’S YOUR COMPETITIVE ADVANTAGE! How your customers are welcomed, heard, assisted and treated can determine whether they come back, recommend your business, or walk away for good.

Join our Customer Care Training and learn practical skills to handle customers professionally, build lasting relationships, manage difficult situations and turn everyday interactions into opportunities for growth, loyalty and increased sales. Whether you are a business owner, manager or frontline employee, this training is designed to help you and your team deliver service that customers remember for all the right reasons. Invest in your customer experience today, because happy customers keep businesses growing!

Call 52512345 or email [email protected]. Secure your place today!

21/08/2026

Great products and services alone are not enough the experience you give your customers matter, Your customers are the heart of your business. Join us for our upcoming Customer Care Training , designed for MSMEs, entrepreneurs, employees and business owners who want to learn how to:

> Deliver exceptional customer experiences
> Communicate professionally with customers
> Handle difficult customers and complaints
> Build customer loyalty and trust
> Turn great service into business growth and retention

Secure your place today and take your customer service to the next level!

17/08/2026

17/08/2026

Building Stronger Workplaces Through Knowledge & Capacity Building!
We are proud to share that we successfully concluded a week-long training programme for the National Assembly on “Basic Concepts of Labour Law and Workplace Discipline.” The training provided participants with practical knowledge and a deeper understanding of key labour law principles, workplace discipline, employee rights and responsibilities, and the importance of maintaining fair, compliant and productive workplaces. At Tharollo Institute, we believe that empowering organisations with the right knowledge is essential to building workplaces that are fair, professional, compliant and productive.
A big thank you to the National Assembly for entrusting us with this important capacity-building programme, and to all participants for their active engagement throughout the training. We at Tharollo are passionate about Knowledge, Compliance and Professionalism for better workplaces.
We are available to provide training for your organisation, call us on 52512345 or email [email protected] to get a quote.

13/08/2026

YOU ASKED, WE LISTENED! Introducing our Customer Service Training, OPEN TO ALL MSMEs! Your customers are the heart of your business. How you treat them can determine whether they return, refer others, or take their business elsewhere.

This is your opportunity to learn the essential customer service skills needed to:
> Attract and retain loyal customers
> Create exceptional customer experiences
> Handle difficult customers with confidence
> Build lasting customer relationships
> Turn great service into business growth and increased profitability

Whether you're a start-up, small business or growing MSME, this workshop is designed to give you practical tools you can immediately apply to your business. Don't just get customers learn how to KEEP them!

Seats are limited. Don't miss out on this opportunity to transform the way you serve your customers and position your business for growth. REGISTER NOW by emailing [email protected] or call 52512345

28/07/2026

This is the second and final day of the intensive leadership and management program. We are glad to share insights with Lesotho and Eswatini colleagues within the vibrant Botho University system. Surely Tharollo is there to guide and lead, remember to call us on 52512345 or email us on [email protected] to get a quote for your institution.

27/07/2026

Today we commenced with our guidance to the leading private higher educational institution in Lesotho, Botho University, on Leadership and Management Development. This comes against the backdrop of leadership setting a vision, and a manager driving the vision and translating it into results. We hope that our guidance will be beneficial to Botho University and invite other interested institutions to tap into the same path, in the context of their respective environment. Call 52512345 or email [email protected] to get a quote for this service.

03/07/2026

THE FUTURE OF WORK IS HERE. ARE YOU READY?
Artificial Intelligence, automation, digital platforms, remote work, and emerging technologies are rapidly transforming workplaces across the world. The question is no longer if work will change, but how prepared we are to navigate that change. Join us at the HR & Labour Law Summit 2026, where policymakers, employers, HR professionals, Labour practitioners, trade unions, business leaders, academics, technology experts, and young professionals will come together to shape the future of work in Lesotho and beyond.
Theme: The Future of Work: Enabling Responsible AI, Decent Work and Institutional Readiness – Preparing People, Institutions and Workplaces for the Digital Economy.

Why YOU Attend?
 Gain practical insights into Artificial Intelligence and its impact on employment and workplace governance.
 Understand emerging Labour law developments and regulatory responses to the digital economy.
 Learn about the Gig Economy, Platform Work, and the future of employment relationships.
 Discover strategies for workforce transformation, upskilling, and institutional readiness.
 Engage with leading experts, decision-makers, and industry professionals.
 Contribute to conversations that will influence policy, workplace practices, and economic development.

Date: 25 – 27 November 2026
Venue: Manthabiseng Convention Center, Maseru

The future belongs to those who prepare for it. Be part of the conversation that will shape workplaces, institutions, and opportunities for generations to come.

Register: [email protected]
Call: 52512345

16/06/2026

How ironic that just a day or two after the International Labour Conference adopted a Convention on Decent Work for the Platform Economy, this happens right before our eyes. These gentlemen are delivery guys working for a certain company. One of them was involved in an accident, hit by a taxi as he was going about his tasks. The questions that immediately came to mind are: do these guys enjoy any labour rights? are they provided with protective clothing? I saw one helmet there, I wasn't sure if there were other, whether the guy who was hit had a helmet on but generally they cycle around town with minimal protective clothing if any. It is Winter, what type of clothing do they wear to guard against the harsh Lesotho winter conditions and who should ensure that they have them? Now that an accident has happened, is there Workmen's Compensation cover? God forbid, what would happen if he died in that accident just like the one that occurred at Khubetsoana a few days back where a life was lost or got permanently disabled? Tharollo Holdings will host the 2nd HR and Labour Law Summit in November 2026, on the theme The Future of Work: Enabling Responsible Artificial Intelligence (AI), Decent Work and Institutional Readiness. The legal implications of the Gig and Platform Economies will take centre stage as technological and innovative ways of creating employment. The Convention that has just been adopted on Decent Work in the Platform Economy, a milestone indeed, will be shared with Basotho. We need to understand that it is not just that there are no jobs and people are trying to make a living; they are workers, and they deserve to have their labour rights protected too.

02/06/2026

Today, we join the nation in celebrating the birthday of Her Majesty, Masenate Mohato Seeiso.
We extend our warmest wishes for good health, happiness, wisdom, and continued grace as you serve the Kingdom with dignity and compassion. Your dedication to uplifting communities, empowering women and children, and promoting national unity continues to inspire Basotho across the country.
May this special day be filled with joy and cherished moments, and may the year ahead bring abundant blessings and success.
Happy Birthday, Your Majesty! 🇱🇸👑