10/09/2026
From LIU to U.S. Tech Leadership: Mahfoudh Ebkar’s Journey from Computer Science to Founder & CEO
From studying Computer Science at the Lebanese International University to building advanced cloud and Voice AI solutions in the United States, Mahfoudh Ebkar’s journey demonstrates how technical knowledge, entrepreneurship, and continuous innovation can turn an academic foundation into an international career.
Building the Foundation at LIU
Mahfoudh Ebkar's journey in technology began with his higher education at the Lebanese International University (LIU).
Public professional records list both a Bachelor's degree and a Master's degree from LIU, establishing the university as an important foundation in his academic and technical development.
His education provided the groundwork for a career that would eventually move far beyond traditional software development and into some of today's most rapidly evolving areas of technology: cloud computing, telecommunications, customer-experience engineering, artificial intelligence, and enterprise software architecture.
From Lebanon to the United States
Following his studies at LIU, Mahfoudh continued his academic journey in the United States at New York University (NYU).
He pursued doctoral-level studies there before ultimately deciding to take his career in a different professional direction. His LinkedIn profile explicitly describes this decision as leaving the PhD path for professional reasons.
That decision would lead him further into the technology industry, where his expertise increasingly centered on designing and implementing sophisticated communication and customer-experience systems.
Engineering Complex Technology Solutions
Over the years, Mahfoudh developed experience across software architecture, cloud infrastructure, contact-center technologies, telecommunications and enterprise integrations.
His professional career has included technical work involving platforms and technologies such as Amazon Connect, AWS, Cisco, IVR systems, cloud applications and customer-experience architecture.
He also worked as a CX Solutions Architect focused on Amazon Connect and Cisco UCC at Presidio, reflecting the increasingly specialized technical direction of his career.
But engineering systems for other organizations was only part of his journey.
Mahfoudh would eventually begin building companies and technology solutions of his own.
From Engineer to Entrepreneur
Entrepreneurship became another major chapter in Mahfoudh's professional story.
Before his current venture, professional records show that he founded Advanced Contact Center Solutions (ACCS), where he served as Founder and Chief Executive Officer.
That combination of engineering knowledge and entrepreneurial experience ultimately contributed to the creation of his current technology venture: Odea Integrations.
Mahfoudh is publicly identified as Founder and CEO of Odea Integrations, a U.S.-based software development company operating from Arlington, Virginia.
Building Technology in the Age of AI
Today, Odea operates in an area at the intersection of cloud computing, artificial intelligence, telecommunications and customer experience.
The company specializes in technologies including AWS, Amazon Connect, Azure, IVR, DevOps, CTI connectors and software development, with a mission centered on transforming the way organizations manage customer interactions.
Mahfoudh's recent technical work and writing show an especially strong focus on Voice AI and cloud-native customer-experience architecture.
He regularly discusses engineering challenges surrounding AI-powered voice systems, Amazon Connect, software integrations, testing and CI/CD, healthcare communications and enterprise-scale customer-experience platforms.
This places his work directly within one of the most significant transformations occurring in the technology industry today: the integration of artificial intelligence into real-time human communication systems.
Turning Innovation Into Products
Mahfoudh's entrepreneurial work is also moving beyond consulting and systems integration toward proprietary technology.
Odea has announced OVA — Odea Virtual Agent, an AI-powered virtual-agent platform designed to integrate with contact-center environments and automate customer interactions.
The company's work also explores integrating Voice AI and Amazon Connect with enterprise systems, including applications within healthcare communication environments.
For Mahfoudh, this represents an important evolution:
from learning technology,
to engineering technology,
to leading technology teams,
to building technology companies and products.
A Journey of Continuous Reinvention
Mahfoudh Ebkar's career is particularly meaningful as an alumni story because success did not come from following one predetermined path.
His journey evolved continuously.
He studied at LIU.
He continued his academic journey in the United States.
He moved deeper into software and cloud engineering.
He developed expertise in sophisticated enterprise communication technologies.
He became an entrepreneur.
And today, he is working at the intersection of AI, cloud computing, software architecture and customer experience.
That progression demonstrates an important lesson for current LIU students and young engineers: education establishes the foundation, but continuous learning determines how far that foundation can take you.
From LIU to Technology Leadership
From the classrooms of the Lebanese International University to the rapidly evolving technology sector in the United States, Mahfoudh Ebkar's journey represents the global potential of an LIU education.
His career demonstrates that an engineering and technology professional does not have to remain confined to a single role.
An engineer can become an architect.
An architect can become an innovator.
And an innovator can become an entrepreneur capable of building solutions for the next generation of technology.
For today's LIU students, Mahfoudh's journey carries a powerful message:
Keep learning. Keep building. And never be afraid to create the technology you believe should exist.
Once LIU, Always LIU.
Mahfoudh Ebkar