OfReg Cayman Islands

OfReg Cayman Islands OfReg's mission statement is to ensure safe, reliable, economic public utilities to businesses and t

The Utility Regulation and Competition Office (OfReg) is the independent multisector regulatory authority established by the enactment of the Utility Regulation and Competition Law 2016 and commenced operations on 16 January 2017. OfReg is an amalgamation of the Information and Communications Technology Authority (ICTA, and the Electricity Regulatory Authority (ERA), and the Petroleum Inspectorate, which hitherto had been a Department of the Government of the Cayman Islands.

A temporary fuel duty waiver will take effect from 1 June to 30 September 2026 as part of Government’s Fuel Relief Progr...
29/05/2026

A temporary fuel duty waiver will take effect from 1 June to 30 September 2026 as part of Government’s Fuel Relief Programme.

URCO is working with the Ministry of Finance and Economic Development, Customs and Border Control, and fuel suppliers to support the implementation of the waiver and monitor pricing across the fuel supply chain.

Consumers may not see changes at every station immediately, as some retailers must first work through existing duty-paid fuel inventory. Price changes are expected to vary by station, depending on stock levels and sales volume.

URCO will continue to monitor fuel prices throughout the relief period to help ensure that any available savings are passed on fairly and transparently.

Read the full Government release for more information at gov.ky/news
https://gov.ky/w/timing-and-impact-of-fuel-relief-programme-explained?refererPlid=2373&redirect=%2Fnews&refererPlid=2373&redirect=%2Fnews

📢 Public Consultation Now Open: ICT 2026–2URCO has issued a Draft Determination on the proposed revision of fees for Air...
26/05/2026

📢 Public Consultation Now Open: ICT 2026–2

URCO has issued a Draft Determination on the proposed revision of fees for Aircraft Radio Licences. The Draft Determination proposes that the fee for Aircraft Radio Licences, Type K, be revised to CI$300 for the application fee, with the annual renewal fee set at the same amount. This applies to aircraft registered in the Cayman Islands.

Interested parties are invited to review the Draft Determination and submit written comments by 5:00 p.m. on 29 May 2026. Submissions may be sent by email to: [email protected]

URCO encourages stakeholders to take part in the consultation process and provide feedback where relevant.

The latest fuel pricing information has been posted by OfReg. The updated figures reflect current prices across licensed...
26/05/2026

The latest fuel pricing information has been posted by OfReg. The updated figures reflect current prices across licensed fuel stations. Visit the OfReg website for full details.

OfReg has updated its fuel price dashboard with new weekly data. Consumers may access the full listing online to stay in...
26/05/2026

OfReg has updated its fuel price dashboard with new weekly data. Consumers may access the full listing online to stay informed on the latest retail prices.

OfReg has released this week’s retail fuel market update. The information is designed to support transparency and assist...
19/05/2026

OfReg has released this week’s retail fuel market update. The information is designed to support transparency and assist consumers in making informed choices. View the full report on the OfReg website.

This week’s retail fuel price summary from OfReg is now available. The online dashboard provides a clear breakdown of cu...
12/05/2026

This week’s retail fuel price summary from OfReg is now available. The online dashboard provides a clear breakdown of current prices by station. Review the full update at OfReg.

URCO has issued a Direction to Flow to protect candw.ky email subscribers and ensure the service is not discontinued, su...
07/05/2026

URCO has issued a Direction to Flow to protect candw.ky email subscribers and ensure the service is not discontinued, suspended or impaired without URCO’s prior written consent.

The Direction follows Flow’s indication that it was planning to cease the candw.ky email service during Q2 2026. URCO requested details on timing, customer notification and migration arrangements, but those details were not provided.

The candw.ky email service has been part of Cayman’s communications landscape for decades, supporting residents and businesses with banking, healthcare, Government services and personal correspondence.

URCO’s position is clear: subscribers must not face the risk of an abrupt shutdown without proper notice, proper support and a real opportunity to move on their own terms.

Flow is now required to provide written information to URCO within 14 days, including account numbers, proposed timelines, customer notification plans and migration support arrangements. Any approved cessation must include an adequate notice period, with 12 months set as the starting point.

URCO also encourages candw.ky users to plan ahead by considering modern email options and updating key accounts in their own time.

Read the full release and Direction on URCO’s website.
https://www.ofreg.ky/news/directive-for-flow-not-to-shutdown-email-services

05/05/2026

The Utility Regulation and Competition Office (URCO) is aware of the current interruption affecting internet services across multiple providers in Cayman Brac.

Based on the information presently available, the disruption is understood to be associated with Flow's planned works on the Cayman-Jamaica Fibre System. URCO further understands that some customer internet traffic has been redirected through the MAYA-1 cable while the works remain ongoing.

URCO is currently requesting a more detailed update from the licensee, including the scope of the impact, mitigation measures being taken, and the expected timeframe for full restoration of service.

URCO will continue to monitor the matter and will provide further information to the public as soon as verified details become available. Affected customers are also encouraged to monitor Flow’s official communication channels for service-specific updates.

The newest retail fuel price data is now available. OfReg continues to provide transparent, up-to-date information to he...
05/05/2026

The newest retail fuel price data is now available. OfReg continues to provide transparent, up-to-date information to help consumers stay informed. Access the full station-by-station listing online.

29/04/2026

We are continuing to monitor fuel prices in light of the situation in the Middle East and, at this point, our position remains unchanged. Based on what we are seeing internationally, fuel prices are expected to remain under upward pressure unless there is a material change in global conditions. The link between conflict in one of the world’s most significant oil-producing regions and higher fuel prices is well established and widely reported. What the Cayman Islands is experiencing is consistent with what is being seen across the region and globally.

It is also important to clarify a common misconception. While fuel delivered to Cayman is often shipped from the US Gulf Coast or regional terminals, this does not mean Cayman pays a “US price.” Fuel products delivered to Cayman may also originate in part from the North Atlantic regions as well. In any event, refined petroleum products are globally traded commodities. Pricing is driven by international benchmarks and influenced by factors such as crude oil prices, refinery margins, shipping and freight costs, insurance, foreign exchange movements, and regional supply and demand. The point of shipment is a logistical consideration - not a pricing mechanism. When these global cost drivers move, Cayman’s landed replacement cost moves accordingly, typically with a short lag depending on shipment and inventory cycles, and this is reflected at the pump and in electricity generation.

From a supply perspective, we are not aware of any disruption to deliveries into the Cayman Islands at this time. The more immediate issue is cost rather than availability.



What is within our control - and where our focus will be under the strengthened regulatory framework - is transparency and the scrutiny of margins. Global commodity costs are outside of local control. However, what can and will be examined locally are the margins, fees, cost recovery mechanisms applied within the domestic supply chain, along with regulation over vertical integration of suppliers and arbitrage practices.

The Government has been proactive in advancing legislative reforms that will give the Utility Regulation and Competition Office full authority to license and regulate fuel providers. This is a significant shift. It moves the framework from a safety permit-based system to a modern regulatory regime, allowing us to enhance structured price reporting, examine cost build-ups in detail, and provide the public with greater visibility into how final prices are formed. Transparency does not change global prices, but it ensures that local pricing components are fair, justified, and clearly understood.

Looking ahead, we are also considering how regulation can better insulate Cayman, as far as is practical for an import-dependent jurisdiction, from geopolitical shocks. This includes options such as minimum fuel storage requirements to buffer short-term volatility, diversification of supply sources, price-smoothing mechanisms to reduce sharp spikes, and the continued expansion of resilient renewable energy and storage so that a greater portion of our energy is not exposed to global fuel markets. These measures will not eliminate exposure entirely, but they can reduce it over time.

We will continue to monitor developments closely, engage with stakeholders, and provide updates to the public as more information becomes available.

Address

3rd Floor, Monaco Towers
George Town
POBOX10189GRANDCAYMANKY1-1002

Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00

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