20/05/2025
In a landmark decision with far-reaching implications for Kenya’s insurance sector and tax administration, the High Court in Nairobi has ruled that tied insurance agents are not employees and therefore not subject to Pay As You Earn (PAYE).
The case originated from a 2022 dispute where KRA, through its Legal Services and Board Coordination department, assessed PAYE taxes on commissions paid by CIC to its tied agents. KRA argued that these agents operated under employment-like conditions and thus met the legal definition of employees. The Tax Appeals Tribunal disagreed, ruling in favor of CIC. KRA challenged that decision in the High Court.
Central to the dispute was the classification of tied agents—individuals who exclusively sell insurance products for a single company and are paid commissions. KRA insisted that the nature of the relationship, including exclusivity clauses, control over performance, and benefit schemes like pensions, pointed to an employer-employee setup. It leaned heavily on legal tests from UK and South African jurisprudence to argue that CIC’s agents should be treated as salaried workers for tax purposes.
CIC, on the other hand, maintained that the agents were independent contractors, pointing to express language in their contracts, flexible working hours, performance-based remuneration, and the absence of statutory employment benefits such as leave or guaranteed retainers. The insurer relied on multiple Kenyan precedents affirming that commission-based agents do not meet the legal threshold for employee classification under the Employment or Income Tax Acts.
Justice Rutto agreed with CIC’s position, noting that the statutory framework under the Insurance Act clearly defines an agent as a person who is “not a salaried employee” and who earns commission. She emphasized that taxation must respect the distinct definitions across legislation and that KRA could not override the Insurance Act by broadly interpreting employment for tax purposes. PAYE, she ruled, is only applicable when there exists an employment relationship—something absent in this case.
In a notable passage, the judge rejected KRA’s argument that the control test alone was sufficient to establish employment. “The terms are clear regarding the nature of the relationship between the parties,” she wrote. “The commissions earned by the agents are subject to Withholding Tax, which the Appellant does not appear to dispute. Accordingly… the commissions are not subject to PAYE.”
The judgment echoes prior decisions involving Liberty Life and UAP Insurance, where courts similarly found that tied agents operate outside the bounds of formal employment.
The High Court’s decision not only shields CIC from a potentially significant PAYE liability but also sets a precedent likely to influence KRA’s audit strategy going forward.