Kenya Insurance Claims Help

11/03/2026

KUSCCO MUTUAL ASSURANCE LIMITED has been placed under statutory management by IRA. All existing clients are advised to seek alternative covers.

11/03/2026

Corporate Insurance Company has been placed under statutory management by IRA. All existing clients are advised to seek alternative covers.

11/03/2026

Huge blow to Kenya insurance industry as IRA places Trident insurance company under statutory management. All their existing clients are advised to immediately seek alternative covers.

11/03/2026

13/12/2025

Kenya’s Insurance Claims Report Q3 2025: Winners, Losers, and What Consumers Must Know

Kenya’s insurance sector experienced massive shifts in claims activity during Q3 2025, according to the Insurance Regulatory Authority (IRA) Quarterly Claims Settlement Report Quarter 3- 2025 Claims Settleme…. From sharp increases in non-liability claims to rising complaint levels and dramatic changes in payout ratios, this quarter exposed clear winners and losers—and revealed what every policyholder should pay close attention to in 2025 and beyond....

Kenya’s insurance sector experienced massive shifts in claims activity during Q3 2025, according to the Insurance Regulatory Authority (IRA) Quarterly Claims Settlement Report Quarter 3- 2025 Claims Settleme…. From sharp increases in non-liability claims to rising complaint levels and dramatic c...

11/12/2025

Microinsurance Claims Surge by 26%: A New Shift in Kenya’s Insurance Landscape

Kenya’s insurance industry is undergoing a major transformation—and one of the most powerful signals of this shift is happening in the microinsurance sector. According to the Insurance Regulatory Authority (IRA) Q3 2025 Claims Settlement Report, microinsurance claims surged dramatically, growing from 28,834 in Q2 to 34,883 in Q3 2025. That’s a 26% quarter-on-quarter increase, marking one of the sharpest rises in the entire insurance market....

Kenya’s insurance industry is undergoing a major transformation—and one of the most powerful signals of this shift is happening in the microinsurance sector. According to the Insurance Regulatory Authority (IRA) Q3 2025 Claims Settlement Report, microinsurance claims surged dramatically, growing...

11/12/2025

The Insurers with the Highest Claim Payment Ratios in Q3 2025 (And Why It Matters)

Kenya’s insurance sector is under growing scrutiny, and nothing exposes insurer performance more clearly than the claim payment ratio—the percentage of claims an insurer actually pays. The Insurance Regulatory Authority (IRA) Q3 2025 Claims Settlement Report reveals significant gaps in insurer reliability, with some companies excelling while others struggle to settle even basic claims. Understanding who pays most consistently—and who doesn’t—is essential for policyholders who want peace of mind when filing a claim....

Kenya’s insurance sector is under growing scrutiny, and nothing exposes insurer performance more clearly than the claim payment ratio—the percentage of claims an insurer actually pays. The Insurance Regulatory Authority (IRA) Q3 2025 Claims Settlement Report reveals significant gaps in insurer r...

11/12/2025

Delayed Insurance Claims Still the #1 Complaint in Kenya — Here’s Why

Insurance is supposed to offer peace of mind. But for many Kenyans, the biggest frustration comes after a claim is filed. According to the Insurance Regulatory Authority (IRA) Q3 2025 Claims Settlement Report, delayed insurance claims remain the number one complaint in Kenya—by a wide margin. Out of 532 complaints filed with the IRA in Q3 2025 (up from 423 in Q2), a staggering majority were linked to…...

Insurance is supposed to offer peace of mind. But for many Kenyans, the biggest frustration comes after a claim is filed. According to the Insurance Regulatory Authority (IRA) Q3 2025 Claims Settlement Report, delayed insurance claims remain the number one complaint in Kenya—by a wide margin. Out ...

11/12/2025

“Understanding the Rise of Microinsurance Claims in Kenya: What Q3 2025 Data Reveals”— Microinsurance saw major jumps in claims and payouts.

Kenya’s microinsurance sector has expanded rapidly in recent years, but Q3 2025 marked a major turning point. New data from the Insurance Regulatory Authority (IRA) shows a significant increase in both the number of microinsurance claims and the total value of payouts, signalling growing uptake and reliance on low-cost insurance products. According to the IRA Quarterly Claims Settlement Report for Q3 2025 Quarter 3- 2025 Claims Settleme…, microinsurance claims rose sharply—indicating that more Kenyans are depending on microinsurance for financial protection against life shocks such as hospitalisation, accidents, funerals, and income-disrupting emergencies....

Kenya’s microinsurance sector has expanded rapidly in recent years, but Q3 2025 marked a major turning point. New data from the Insurance Regulatory Authority (IRA) shows a significant increase in both the number of microinsurance claims and the total value of payouts, signalling growing uptake an...

11/12/2025

Why Non-Liability Claims Dominated Kenya’s Insurance Sector in Q3 2025

Kenya’s insurance industry experienced one of its most dynamic quarters in recent years—especially in the area of non-liability claims. According to the Insurance Regulatory Authority (IRA) Q3 2025 report, more than 7.5 million non-liability claims were reported, making them the single most dominant category in the insurance sector. In comparison, liability claims (third-party related) totaled just 151,009 claims—a tiny fraction of the overall claims activity....

Kenya’s insurance industry experienced one of its most dynamic quarters in recent years—especially in the area of non-liability claims. According to the Insurance Regulatory Authority (IRA) Q3 2025 report, more than 7.5 million non-liability claims were reported, making them the single most domi...