20/03/2026
PRIVACY ALERT | COURT RULES TELCO SIM SWAP WITHOUT NOTICE IS UNCONSTITUTIONAL
The High Court has ruled that the automatic deactivation and reassignment of a registered mobile number by telecommunications companies after 90 days of inactivity without prior notice, is arbitrary and unconstitutional.
The Court found that mobile numbers are closely tied to an individual’s identity and personal data. Reassigning them without informing the original subscriber exposes sensitive information and creates real risks, including unauthorized access to accounts linked to the number.
The Court’s Finding
The practice was held to violate:
• The right to privacy
• Principles of fair administrative action
• Legitimate expectation of users to be notified before such critical actions
The Court emphasized that telcos cannot treat SIM cards as mere commodities where personal data and identity are involved.
Why This Matters
Mobile numbers today are gateways to:
• Banking and mobile money services
• Social media and email accounts
• Two-factor authentication systems
Reassignment without notice can therefore lead to serious data breaches and identity risks.
Key Takeaway
Telecommunication providers must implement clear, prior notification procedures before deactivating or reassigning SIM cards.
Where personal data is involved, convenience or internal policy cannot override constitutional rights.
This decision signals stricter judicial scrutiny over how private entities handle user data in the digital ecosystem.