05/01/2025
Note: due to several issues we've faced in Japan regarding people coming from certain countries and regions, we are no longer accepting buyers from the following countries: Laos, China (except Hong Kong and Taiwan).
We reserve our company to the constitutional right to refuse service due to problems faced in Japan in the past years and month, we want to apologize to those who find our note miserable but the reasons to refuse service are as it follows:
1. Guests from above mentioned regions did not behave peacefully and calmly in our communities, being loud and an inappropriate in several occasions.
2. Asked/promised to make the payment of properties and services on the moment they collect the property documentation, they haven't paid in about 20 cases we had with people from above mentioned we didn't get a single pay (we ended up reclaiming the property and taking it back at the end, there is rule of law in Japan).
3. Discrimination: use of really inappropriate words towards our people and country, peeing in religious monuments and disrespecting our society.
4. Distress caused in hotels and guesthouses: there were reports of missing itens in guest-houses and hotels after they've left, some homestay complained online and not only online about them trashing the properties before check-out.
5. Disrespect the way of the Japanese life, such as shouting at others in public, disrespecting preferencial seats in public transportation. Not stopping the car when driving to let school students or elders to cross.
6. Cutting trees on the neighbors land without permission and sometimes asked for permission but still trespassed the property and commit such crimes, when the police came they simply flew the country.
7. Demolished properties without permission, after demolishing left debris on the pedestrian path.
8. In our contracts and when clients contact us, thru out our operation method we inform all that we do not assist with visa, COE, residence permit, permanent residency, nothing regarding immigration and that buying WON'T provide you with any visa status. However, we've been confronted by some buyers who signed the acknowledgment in English and Chinese (both languages, being the translation made by one of our staff members who studied mandarim in China...) and, later they came complaining online, social media, also at our company causing conflicts which we had to call the police for a few occasions... as they said that we promised help with visa!
We regret to say it, but we are no longer accepting citizens from those two countries.
Sincerely,
Manager and CEO of Akiya House Japan, Kyoto - Japan.