18/07/2022
The Consumer Act applies to all governmental agencies. If the officials provide negligent services to the general public, the Consumer Authority may prosecute them and require them to pay compensation. commissioned the Rasipuram Nagar Dashildar to inspect his residence. Purchased from State Bank of India for Rs. Tashildar didn't, however, do anything to measure the house. Sehgar complained to the District Collector as a result. But it was in vain. Therefore, he should submit a suit with the District Consumer Court, request that the house be inspected, and be fined Rs. 1 lakh for the quality order.
Dasildar, who appeared in the case, said the house was not measured if two people objected to measuring it.
The trial court ...
There is no question that the collector has control over the land. Shaker's name appears on every paper. However, Tashildar claims that the two guys are against measuring the land. These two people's objections have been noted. but the objectors did not provide an affidavit. As witnesses, the objectors were not questioned. There were no documents submitted that dealt with the objectors. Who recorded the demonstrators' confession is unknown. Also unavailable is the registrant's name. Two people who had no connection to the land complained, which is why the survey was rejected.
Is there a law or set of regulations allowing for the refusal to measure a place as such yet acknowledging that it may not be measured due to objection? Tashildar wasn't able to say that. Has the government issued a directive stating that if challenged, there is no need to measure the land? if that doesn't have an explanation. By asserting that they are opposing in violation of no law or order, they fail to measure the land, which constitutes a service deficiency. Tashildar made a stand-alone decision. has performed the work negligently. The collector may experience tension and pain as a result of this act. Officials of the government are legally allowed to do or say something.
Tashildar Sehgar has made the case that there is no such thing as a customer and that cases involving money cannot be brought before the consumer court. However, that defence cannot be accepted.
The Consumer Protection Act already applies to poor service in all government agencies, according to the Supreme Court case "Ghaziabad Development Agency vs. Balbir Singh." The Consumer Act applies to all governmental agencies. According to the ruling, if such officials provided negligent services to the general public, the Consumer Authority may have authority over them.
Similar to this, the court decided in the case of "Haryana Welfare Development Agency vs. Shanti Devi" that the victim should be compensated if a government official negligently causes an Indian citizen irreparable anguish and distress.
Similar orders have also been made by the National Consumer Affairs Commission in cases involving "Dr. R. Jagan Vs. Director motor vehicles maintenance department & others" and "Shiksha vihar sehkari avaas samithi Ltd. Vs. Chairman Ghaziabad Development Authority and Others."
It is commonly known that the waiter was careless in his profession and had provided poor service based on the aforementioned rulings in this case.
Therefore, within 15 days, the landlord has to survey the land of Sekar and pay Rs. 10,000 / - as compensation and Rs. The court also ordered that Rs. 2000 / - be paid as case costs.
Good judgment. Therefore, those in government service need to be vigilant.
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